School bus season tickets

7. Refunds

If you no longer need your season ticket you may apply for a refund, providing your season ticket is still valid. To request a refund, return the pass to the address printed on the back with a note detailing the reason for cancellation.

The refund due will be equal to the number of full months left from when we receive the pass. For example, if you have a pass for price band A which is returned in February you will be due a refund of £164 (4 months of £41).

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Have your say

School transport consultation 2019

We want your views on our proposed changes to our school bus services, where there have been no students entitled to free home to school transport or school transport assistance travelling for two years and where the revenue from fares and season tickets does not cover the cost of the service.

Complete an online questionnaire or ring 0300 123 6734 if you would prefer a printed questionnaire.

Please return your comments to us by Monday 8 April.