School bus season tickets

7. Refunds

If you no longer need your season ticket you may apply for a refund, providing your season ticket is still valid. To request a refund, return the pass to the address printed on the back with a note detailing the reason for cancellation.

The refund due will be equal to the number of full months left from when we receive the pass. For example, if you have a pass for price band A which is returned in February you will be due a refund of £176 (4 months of £44).

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Have your say

School transport consultation 2019

Thanks to everyone who shared their views on our proposed change to our school bus services.

We received 193 questionnaire responses and are now analysing the feedback received. This feedback will be used to inform a report going to a meeting of the county council's Cabinet where final decisions will be made.