Benefits information

The benefits that you may be entitled to depend on your circumstances.

You can use an independent benefits calculator, entitledto to check what benefits you could get. The calculator will give details of your estimated benefit entitlement.

Further information about the different benefits available, qualifying criteria and how to claim are available on GOV.UK. You can download claim forms or you may be able to make an online claim for certain benefits. 

If you or someone you support does not have access to the internet at home, there are computers that can be booked at libraries and some libraries have free Wi-Fi and courses to help you get online.

Help applying for benefits and completing forms

We do provide a lot of support to people who need benefits advice but we can no longer help everyone and will usually not be able to help individuals to complete forms. However, we do offer a number of free online training courses and guides on various benefit subjects (including forms completion).

There are other services that provide help and advice about the following forms:

PIP2 form - this is a self-assessment form for Personal Independence Payment. You can get guidance with the form and if needed an extension to the time you have to complete the form by ringing 0800 121 4433 (Textphone 0800 121 4493).

ESA50/UC50 form - this is a self-assessment form for Employment and Support Allowance and Universal Credit. You can get guidance with the form from the Department for Work and Pensions medical assessment service by ringing 0800 288 8777.

Universal Credit Help to Claim Service - This service from Citizens Advice can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Ring 0800 144 8 444 (Textphone 18001 0800 144 8 444)

Housing Benefit and Council Tax Support form - you can get help with the form from your local District Council, many will make an appointment to see you to go through the form with you.

More information

Some other websites that provide information about benefits are: