Benefits information

How to get further information and advice about benefits you may be able to claim.

Benefit challenges and appeals

How to challenge a benefit decision from the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC) and how the Welfare Rights Service may be able to help.

Welfare Rights Service

Who the Welfare Rights Service can help, the type of cases we deal with, and how organisations can contact us.

Moving to Universal Credit from other benefits

About Universal Credit and what you need to know when deciding whether to claim now, or to stay on your existing benefits as long as you can.

Benefits online training

Free online training courses and guides on various benefit subjects.

Benefits advice for carers

Includes Carer's Allowance, Carer's Credit and Council Tax discounts, exemptions or reductions.

Benefits for people who are State Pension age

Includes, State Pension, Pension Credit, Housing Benefit, Council Tax Support and reductions, Attendance Allowance, Winter Fuel Payment, help with health costs and Funeral Expenses Payment.

Help with essential household items

Find out about the Essential Household Goods Support Scheme and how to access further information and support.

Advice on managing your energy bills

Where to get help and advice about managing your bills, if your boiler is broken or you have no heating.

Benefits news

Updates and changes about benefits which may affect you.

Coronavirus: Financial help

A guide to the various sources of financial help you may be able to get during the current crisis

Household Support Fund 1 April 2022 to 30 September 2022

Support for those most in need this winter during the final stages of economic recovery.