Benefits online training

We've developed free online training courses and guides on various benefit subjects. You can register with an email address.

Register or log in to online training

Courses currently available:

  • Introduction to Welfare Benefits – an overview of welfare benefits including earnings replacement benefits, disability benefits, means-tested and contributory benefits.
  • Guide to completing the Personal Independence Form - a step by step guide on how to complete your PIP2 form
  • A guide to Personal Independence Payment – an in-depth course on what PIP is, who can claim, activities and descriptors, the 'reliability' and '50% of the time' rules and how they may affect entitlement, the claim process, the effect of an award on other benefits, practical case studies and exercises.
  • Attendance Allowance – details of who qualifies, how to claim and the effect on other benefits
  • Guide to completing the Attendance Allowance form - a step by step guide on how to complete your AA1 form

The Welfare Rights Service training courses and guides are regularly updated and new subjects added.