Welfare Rights Service
- Appealing a benefit decision
- your claim has been stopped or sanctioned
- your claim has been refused
- you have been wrongly asked to pay money back
- you have been found fit for work
- Increasing benefit take-up with our pensioner population
- Information about benefits for carers
- Organisations (by agreement) can refer vulnerable customers who meet our service criteria by completing a referral form and emailing it to us. If your organisation would like to contact us for advice or to become a referring partner, please email us at WRSstakeholders@lancashire.gov.uk.
- Working collaboratively with local services and organisations to provide training and support on benefits
- During the Coronavirus pandemic, if you are resident in the Lancashire County Council area with significant financial difficulties and have been unable to sort out your benefit problems, you can email us with your query at email@example.com
Please note this is a temporary service offer which could be restricted or extended at any time, subject to demand.
We have developed free online training courses and guides on various benefit subjects. The courses are free of charge and you can register with an email address.
Courses currently available:
- Guide to completing the Personal Independence Form - a step by step guide on how to complete your PIP2 form
- A guide to Personal Independence Payment – an in-depth course on what PIP is, who can claim, activities and descriptors, the 'reliability' and '50% of the time' rules and how they may affect entitlement, the claim process, the effect of an award on other benefits, practical case studies and exercises.
- Introduction to Welfare Benefits – an overview of welfare benefits including earnings replacement benefits, disability benefits, means-tested and contributory benefits.
The Welfare Rights Service training courses and guides are regularly updated and new subjects added.