Support
It's important that we provide you with the best support we can offer.
This could be from your personal adviser or from other services that offer advocacy or support groups in the area you live.
Understanding your rights as a care leaver is very important. There are certain things that we have to provide to you by law:
- Advice and support from a personal adviser
You can ask for support from your personal adviser up to the age of 25. - Needs assessment and pathway plan
An assessment of your needs, a plan that says what support is available to you on your pathway into adulthood and for your pathway plan to be reviewed regularly. - Keep in touch with you and visit you regularly
Your personal advisor will keep in touch with you at least every month or more often if you need additional support and visit you regularly. - Your right to be heard and taken seriously
You have a right to be involved in all decisions about your plans for leaving care. You have a right to support from an independent advocate (see independent support) if you want to challenge decisions about the support we give you. - Access to records
Once you are 18 you can ask to access your records, which are kept by Childrens Services, such as reviews, assessments and pathway plans. - Education, employment or training
The law says we must provide you with assistance with expenses linked with employment, education and training. In particular:
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- a Higher Education bursary of at least £2,000 if you go to University.
- somewhere to stay during University holidays if you are in full time Higher Education or full time residential further education and your term time accommodation is not available.
- Staying Put
We must support you to stay with your former foster carer up to the age of 21 if this is what you and your foster carer want. Your social worker will have all the details on Staying Put. - Setting Up Home Allowance
We provide you with £3000.- financial assistance to decorate and furnish your home when you leave care. - Leaving care before turning 18
If you choose to leave care before age 18, we must provide you with suitable accommodation.
More information and advice
The your voice - get involved section of the care leavers local offer has more information about how you can have your say on issues that affect care leavers and children in care.
The youthzone has some more general information about young people's rights.
Other organisations that provide information and advice:
- Coram Voice - information about your rights as a care leaver
- Citizens Advice - information about human rights, consumer rights and your rights at work
Every child and young person needs a good parent to look out for them, speak out on their behalf and respond to their needs. For children and young people who are in care and care leavers this is the responsibility of the county council. This is called being corporate parents.
Lancashire County Council and our partners have made promises to children in care and care leavers about the support we will give you.
The care leavers local offer tells you about all the support that we have in Lancashire for you as a care leaver.
We know that it is a big step when you move out of care and start living on your own or with friends.
Just because you are leaving care, or have already left care, we haven’t stopped caring about you. We want to make sure that you feel safe and supported and know where and who to go to for advice and help.
Care leavers have helped make the website. We will continue to listen to your views to make sure the services we offer are what you need.
To be able to get the support set out in the care leavers local offer, you must have been in care for a period of at least 13 weeks (or periods amounting to 13 weeks) which began after age 14 and included some time after your 16th birthday. If you are not sure whether you qualify for support, then ask your personal adviser.
Your personal adviser will talk with you about the information on this website.
Watch this short video to explain what a local offer is and how care leavers in Lancashire have helped with it.
You might be a care leaver if you have spent time in care or have been privately fostered.
If you are a care leaver, we will continue to support you. The level of support we give you depends on your age, when you were in care and for how long.
See the detailed criteria below to see what your legal status is and what you are entitled to.
If you are aged 16 or 17 and;
- You are currently in the care of the local authority and;
- You have been in the care of the local authority for a period of 13 weeks (or periods amounting to 13 weeks) which began after you reached 14 and must include at least 1 day whilst you were 16 or 17 years old.
You are an Eligible care leaver.
If you are 16 or 17 and;
- You were previously an Eligible care leaver
- You have left care
You are a Relevant care leaver.
A Relevant care leaver can include those that have been detained through the criminal justice system, (on remand or serving a sentence) or were detained in hospital on their 16th Birthday.
If you are:
- 18-25 and were previously an Eligible or Relevant care leaver.
You are a Former Relevant care leaver.
If at the age of 21 you're still being helped by Lancashire county Council with education or training then you'll remain a Former Relevant care leaver, at least until you are 25. If you are still in higher education after your 25th birthday then we will continue to support you until you complete the course.
If you are 16-21 and;
- have been in care at some point after your 16th birthday for less than 13 weeks since the age of 14
- have been privately fostered at any time after reaching the age of 16 but before reaching the age of 18
- were in the care of the local authority prior to becoming subject to a Special Guardianship Order (SGO)
You are a Young person Qualifying for Advice and Assistance.
If you are a care leaver aged 21-24 you can request support from a leaving care personal adviser up to the age of 25. If you were in care/looked after by Lancashire County Council and need support then contact customer services on 0300 123 6720.
A personal adviser will then arrange to see you to complete an assessment of what support you need, this could be from the leaving care service or you maybe signposted to other services.
Your personal adviser is there to help you to prepare to live independently and to offer advice and support after you leave care. Personal advisers should talk to you about what support you need and record this information in your pathway plan.
Age 16 and 17
By your 17th birthday you'll be allocated a personal advisor. They will give you advice and guidance and help prepare you for living independently (along with your carer and social worker). This will include a plan to help you make the transition from care to independent life – called a pathway plan.
Age 18-21
Once you turn 18, in most cases, you'll no longer have a social worker. Your personal adviser will make sure you get the services you need and help co-ordinate your pathway plan and reviews.
Age 21-25
The support you receive from your personal adviser does not need to end on your 21st Birthday. You can receive support from your personal advisor up to your 25th Birthday.
However, if you feel that you no longer need support from us then that’s ok. You can continue to access support from universal services in your community and your case will be closed to Children's Social Care. You can request support again anytime up to the age of 25.
Your personal advisor will offer to continue supporting you for a limited period of time after your 25th birthday, if you experience significant difficulties at the time.
Age 25+
It's ok if you still need advice or signposting to services from the Leaving Care Service. You can make contact via costumer access on 0300 123 6720 or visit the Leaving Care Hub in your area.
If you don't have a personal adviser
If you are a qualifying care leaver or over the age of 21 and would like to be supported by a personal adviser, please call 0300 123 6720 to request an assessment of your needs/entitlements.
We will do an assessment to work out what support you need to live independently and work with you to create a plan. This is called your pathway plan.
Your pathway plan is about your needs and what we all need to do to ensure your successful transition to adult life. You will continue to have a pathway plan until you're at least 21.
Visit the your future - preparation for adulthood page for more information about your pathway plan.
If you're aged 18 to 25 your personal adviser can refer you to a service called 'Ask Jan' for extra support if you need it.
Ask Jan provides:
- Personal finance advice – mortgages, pensions, savings, debt, insurance
- 24-hour counselling helpline - direct and immediate access to a BACP accredited counsellor
- Up to 8 face to face counselling sessions per issue with a BACP accredited counsellor
- Nutrition, exercise, stress and wellbeing advice
- Access to My Possible Self App
- Online cognitive behavioural therapy
- Housing advice helpline 8am to 8pm
- Legal advice helpline 8am to 8pm
- Citizen's advice helpline 8am to 8pm
- Discounts and special offers on days out and activities with The Max Card
- Access to all other Rees Foundation projects
Ask your personal adviser for more information.
The local authority (local council) that looked after you as a child continues to be responsible for you as a care leaver.
Although Blackpool and Blackburn with Darwin are in Lancashire, they are unitary (independent) councils and not part of Lancashire County Council. If you live in Blackpool or Blackburn with Darwen it is the same as living anywhere else outside of Lancashire..
However, we have close relations with our neighbouring councils and you still get the same support from us as if you were living in Lancashire. This includes access to our council tax grant and additional support where Lancashire services are not available to you and no similar support is available locally. Some councils also offer services to care leavers from other local councils.
Speak with your personal adviser who can make enquiries locally and tell you what is available to you.
If you have special educational needs or disabilities, depending on the support you need, you may have a personal adviser from a specialist team.
Your leaving care team will consider with you what extra support you may need and there is also a special educational needs and disabilities (SEND) local offer.
You have the same rights and entitlements as any other care leaver and you can access our full support offer.
We will also continue to pay for your home and provide you with a Leaving Care Allowance after your 18th birthday if you have not yet had a final decision on your Leave to Remain application. We will also provide you with practical and financial assistance, if you wish to appeal that decision.
We work closely with Lancashire's Resettlement Team and you can find out more about the support for refugees in Lancashire.
If you are pregnant, speak with your personal adviser so we can help you to get the right advice and support to make the right choices for you.
If you are pregnant or a young parent, we will support you to do the best for you. We will support you during pregnancy and, if you want, can help you moving into bespoke supported housing for young parents.
You can join our parent and little one group in East Lancashire and we can also help you arrange childcare, if this is what you want. Talk to your personal adviser about the different support groups in the area you live.
Help
If you need to contact Lancashire children's social care call 0300 123 6720 or out of hours you can call 0300 123 6722 (8pm-8am Monday to Friday and any time during weekends and bank holidays).
You can also ring the above numbers if you
- can't reach your social worker or personal adviser and need to speak to someone
- are a care leaver aged 21-24 and would like to request support from a leaving care personal adviser
More information and advice
The care leavers local offer has information about other support available to you as a care leaver. The relationships and community page has more information about groups for care leavers and community groups.
Talkzone can offer general advice and support for young people, get in touch with us for help.
Other organisations that provide information and advice:
- Children's Commissioner - help at hand - support and advice if you want to make a complaint / you’re not getting the right support / you’re worried about placement moves, housing, finances or your future /you’re not being heard / you feel unsafe.
- Become - online advice and information for children in care and care leavers.
- Coram Voice - information about your rights and entitlements as a care leaver.
- The care leavers association – a charity aimed at improving the lives of care leavers of all ages.
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