Children and Family Wellbeing Service

Information for professionals

The Children and Family Wellbeing Service (CFW) brings together a range of former services that work with children, young people and families, including:

  • children’s centres
  • the Young People’s Service,
  • Prevention and Early Help
  • Lancashire’s response to the national Troubled Families Unit programme

By doing this, the service is able to offer a wide range of support across the 0-19yrs+ age range (25 years for SEND) with a 'whole family' approach.

The service identifies as early as possible when a child, young person or family needs support, helping them to access services to meet their needs, working with them to ensure the support offered is right for them, is offered in the right place, and at the right time. The main focus of the service is to provide an enhanced level of support to individual children, young people or families with higher levels of need. Service resources are prioritised towards identified priority target groups or individuals at risk who are assessed using Lancashire's Common Assessment Framework (CAF) as having more complex or intensive needs aligned to Lancashire's Revised Continuum of Need (CoN) at Level 2 and who would benefit from a targeted early help offer.

For advice on CFW services email or contact your local children and family wellbeing service.

Lead professional information

As part of the CAF assessment process a lead professional is identified. Lead professionals can access commissioned services to support their current work within the family.

A lead professional budget is also available to enable lead professionals to react to specific family needs. Where a gap in service or a barrier to progressions of work has been identified, this funding is available to bridge that gap, enabling the work with the families to progress.

Request for support (e-form)
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Children and Family Wellbeing Service Commissioned Service for Emotional Health and Wellbeing 2020-2021

Coronavirus update 

Child Action Northwest and Partners are still offering therapeutic support to children and young people. Find out about the remote support available.

The service delivery will commence on 1 April 2020 providing support for children, young people and families with low level Emotional Health and Wellbeing needs at level 2, 3 and 4 on the Lancashire Continuum of Need who reside in Lancashire or attend a Lancashire School and are of education age (4-19yrs, 25 –SEND).

The service is delivered by the Child Action North West Partnership.

Child Action North West
New Era

Child Action North West

Child Action North West

CANW Partnership aim to meet the Emotional Health and Wellbeing of CYP and Families under this commission who may require interventions for the following; (this is not an exhaustive list) CANW will triage all referrals and will carefully consider the identified EHWB need and provide the most appropriate intervention for the CYP and family that will support them with their current situation.

  • Anxiety and Stress
  • Depression and Low Mood
  • Bereavement, loss and separation
  • Self- Harm
  • Confidence/ Self-Esteem Building/ body Image
  • Abuse both physical and emotional
  • Emotional Regulation
  • Sexual identity
  • Attachment Issues
  • Parental Separation
  • Abandonment
  • Domestic Violence
  • Bullying
  • Phobias
  • Resilience Building
  • Child Sexual Exploitation
  • School exclusion
  • Healthy Relationships
  • Trauma
  • Destructive behaviours
  • Behaviour management / Conduct Disorder

Access to the service

Access to the service for level 2 is only through a referral to the Children and Family Wellbeing (CFW) Service using the Request for Support (RFS) form and accompanied with a completed CAF highlighting the need for Emotional Health and Wellbeing services.

CFW service will manage the referral with a holistic approach ensuring the CYP and their family gain the most suitable support for their needs. If there is a clear identified need for Emotional Health and Wellbeing for the CYP and their Family and it is appropriate for the EHWB commissioned service then the referral will be submitted to Child Action North West Partnership.

CFW will notify the referrer of the outcome of their RFS.

Access to the service for level 3 and 4, CSC are to follow appropriate LCS procedure.

Once a referral has been received by Child Action North West Partnership they will:

  • Triage
  • Allocate the case
  • Commence interventions
  • Attend TAF meetings if possible.
  • Delivery of support is provided up to 10 weeks with a review and continuation if required, these reviews will feed into TAF meetings where appropriate 

If you have any queries please find contact details below and anyone of us will be happy to help.


If you have any queries relating to the commissioning of these services then please contact the central CFW mailbox: or find your local CFW contact details below along with Child Action North West Partnership.

Child Action North West Partnership - countywide

Service enquiry – Lesley Hall
01254 244700 

Referral enquiry – Heather Hartley-Smith
01772 910340

Children and Family Wellbeing Service locality managers and team leaders by district

CFW Locality Manager – Burnley and Pendle
Lesley Morville
07817 622417

CFW Team Leader - Burnley
Sue Hopkinson
07766 776045

CFW Team Leader - Pendle
Debs Cardwell
07919 227476

CFW Locality Manager – Lancaster, Fylde and Wyre
Louise Jefferson

CFW Team Leader – Lancaster
Wenda Tyrer
07795 222729

CFW Team Leader – Fylde
John Tully
07824 434355

CFW Team Leader - Wyre
Brian Wood
07795 222745

CFW Locality Manager – Hyndburn, Ribble Valley and Rossendale
Nighat Parveen
07967 053376

CFW Team Leader – Hyndburn
Alison Lorente
07836 612403

CFW Team Leader - Rossendale
Gillian Lander
07766 803614

CFW Team Leader – Ribble Valley
Stephanie Gunwhy
07766 582864

CFW Locality Manager- Preston
Ellie Waide

CFW Team Leader - Preston
Christine Nuttall

CFW Team Leader - South Ribble
Joanne McGrath
07817 623290

CFW Locality Manager- Chorley and West Lancs
Tim Grose
07584 217752

CFW Team Leader - West Lancs
Laura Davidson
07876 844365

CFW Team Leader - Chorley
Jo Latham
07876 844361