Children and Family Wellbeing Service

3. Commissioned Service for Emotional Health and Wellbeing 2023-24

This service provides support for children, young people and families with low level Emotional Health and Wellbeing needs.  This is available to any child who resides in Lancashire or attends a Lancashire School and are of education age (4 to 19 years, up to 25 years with SEND). 

The service is delivered by the Child Action North West Partnership on behalf of Children and Family Wellbeing Service.  The partnership includes the following organisations in each area.

  • Child Action North West
  • Key
  • Lancs Mind
  • New Era
  • PAC
  • Child Action North West
  • Key
  • Newstart
  • Lancs Mind
  • YMCA
  • Trinity Hospice
  • N-Compass
  • Child Action North West
  • Key
  • New Start
  • Lancs Mind
  • N-Compass
  • DIAS
  • Action for Children

Child Action North West (CANW) Partnership aim to meet the Emotional Health and Wellbeing (EHWB) of Children Young People (CYP) and Families under this commission who may require interventions for the following; (this is not an exhaustive list) 

  • Anxiety
  • Stress
  • Depression and low mood
  • Self-harm
  • Bereavement
  • Loss and separation
  • Confidence/ self-esteem building/ body image
  • Emotional regulation
  • Attachment issues
  • Managing worries
  • Resilience building
  • Disruption
  • Trauma
  • Feelings/problem solving

CANW will triage all referrals and will carefully consider the identified EHWB need and provide the most appropriate intervention for the CYP and family that will support them with their current situation.

Support through the EHWB Commissioned Service is time limited and sessions may be offered through a blended approach of face to face work and remote (using technology) relevant to the need of the child/young person.

Access to the service

Access to the service for level 2 and 3 is only through a referral to the Children and Family Wellbeing (CFW) Service using the Request for Support form and accompanied with a completed EHA/EHP highlighting the need for Emotional Health and Wellbeing services.

CFW service will manage the referral with a holistic approach ensuring the CYP and their family gain the most suitable support for their needs. If there is a clear identified need for Emotional Health and Wellbeing for the CYP and their Family and it is appropriate for the EHWB commissioned service then the referral will be submitted to Child Action North West Partnership.

CFW will notify the referrer of the outcome of their RFS.

Access to the service for level 4, CSC are to follow appropriate LCS procedure.

Once a referral has been received by Child Action North West Partnership they will:

  • Triage
  • Allocate the case
  • Commence interventions
  • Attend TAF meetings if possible.
  • Delivery of support is time limited with a review and continuation if required, these reviews will feed into TAF meetings where appropriate

If you have any queries please find contact details below and anyone of us will be happy to help.

Contact

If you have any queries relating to the commissioning of these services, then please contact your local CFW team or Child Action North West.

Child Action North West Partnership - countywide

Service enquiry – Lesley Hall
01254 244700

Referral enquiry – Heather Hartley-Smith
01254 244596

Children and Family Wellbeing Service locality managers and team leaders by district

Integrated Services Manager – Burnley and Pendle
Karen Exell
karen.exell@lancashire.gov.uk
07500 065 533

Family Intensive Support Team Manager – Burnley
Nadine Baron
nadine.baron@lancashire.gov.uk
07825 431 438

Family Intensive Support Team Manager – Burnley
Hannah Wiggin
hannah.wiggin@lancashire.gov.uk

Neighbourhood/Community Team Manager - Burnley
Sue Hopkinson
susan.hopkinson@lancashire.gov.uk
07766 776 045

Family Intensive Support Team Manager - Pendle
Joanne Armstrong
joanne.armstrong@lancashire.gov.uk
07917211227

Neighbourhood/Community Team Manager - Pendle
Gemma Waterhouse
gemma.waterhouse.gov.uk
07887830959

Integrated Services Manager – Fylde and Wyre and Lancaster
Louise Jefferson
louise.jefferson@lancashire.gov.uk
07815 948 343

Family Intensive Support Team Manager – Fylde and Wyre
Kevin Ashworth
kevin.ashworth@lancashire.gov.uk
07836 609 437

Neighbourhood/Community Team Manager – Fylde and Wyre
Kirsty May
kirsty.may@lancashire.gov.uk
07880401380

Family Intensive Support Team Manager – Lancaster
Sarah Livingstone
sarah.livingstone@lancashire.gov.uk
07773666588

Neighbourhood/Community Team Manager – Lancaster
Dawn Brady
dawn.brady@lancashire.gov.uk
07890066222

Integrated Services Manager – Hyndburn and Ribble Valley and Rossendale
Christine Nuttall
christine.nuttall2@lancashire.gov.uk
07887831189

Family Intensive Support Team Manager – Hyndburn and Ribble Valley
Helen Hull
helen.hull@lancashire.gov.uk
07966 672 823

Family Intensive Support Team Manager – Hyndburn and Ribble Valley
Rachel Wallbank
rachel.wallbank@lancashire.gov.uk
01257516035

Neighbourhood/Community Team Manager – Hyndburn and Ribble Valley
Michelle Pratt
michelle.pratt@lancashire.gov.uk
07833095099

Family Intensive Support Team Manager- Rossendale
Kathryn Bancroft
kathryn.bancroft@lancashire.gov.uk
07795044615

Neighbourhood/Community Team Manager - Rossendale
Alison Lorente
alison.lorente@lancashire.gov.uk
07836612403

Integrated Services Manager – Chorley and South Ribble
Jo Latham
joanne.latham2@lancashire.gov.uk
07876844361

Family Intensive Support Team Manager – Chorley 
Michelle Waring
michelle.waring@lancashire.gov.uk
07717543742

Neighbourhood/Community Team Manager – Chorley 
Alex Hudson
alexandra.hudson@lancashire.gov.uk
01772538233

Family Intensive Support Team Manager – South Ribble
Jo McGrath
joanne.mcgrath@lancashire.gov.uk
07817623290

Neighbourhood/Community Team Manager – South Ribble
Lesley Brown
lesley.brown@lancashire.gov.uk
07971533044

Integrated Services Manager – Preston
Tim Grose
tim.grose@lancashire.gov.uk
07584217752

Family Intensive Support Team Manager - Preston
Donna Whittaker
donna.whittaker@lancashire.gov.uk
07753604273

Neighbourhood/Community Team Manager - Preston
Anila Khan
anila.khan@lancashire.gov.uk
01772537482

Integrated Services Manager – West Lancs
Wenda Tyrer
wenda.tyrer@lancashire.gov.uk
07795222729

Family Intensive Support Team Manager – West Lancs
Della Heaton
della.heaton@lancashire.gov.uk
01695587424

Neighbourhood/Community Team Manager – West Lancs
Anne Cookson
anne.cookson@lancashire.gov.uk
07584581431

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