Library services

Coronavirus

Information about how our libraries service and archive service are affected by coronavirus.

7. Library charges

You may not be able to use some library services if you have:

Outstanding charges of more than £6 on your account
Charges which are more than a month old

Any exemptions from charges will be reviewed on an annual basis. Card payment is available at libraries with self-service machines. There is currently no online payment facility.

Loans and reservations

Service or product	Charge	Overdue charges	Exemptions
Book reservations	75p per item. There is no charge to reserve eBooks. A loyalty card is available on request. Reserve five books and get the sixth one free.		People under the age of 18 People with long term ill-health or disability (evidence required) People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
Audio-visual reservations including music CD, DVD, spoken word recordings (cassettes, CDs and Playaways) and language sets.	Free
Some inter-library loan reservations	£16.35 (if this applies you will be contacted before we proceed with your request)
Book loan	Free	20p fine per day per book not returned by the due date (maximum of £7 per loan) Exception: books borrowed at a mobile library	People under the age of 18
DVD loan	£1 per week A loyalty card is available on request. Every sixth DVD/CD loan is free.	Re-hire charges apply automatically at a daily rate of 17p if item not returned by due date	People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
DVD-ROM loan	£1.50 per week	Re-hire charges apply automatically at a daily rate of 25p if item not returned by due date	People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
"U" classification DVD loan	50p per week	Re-hire charges apply automatically at a daily rate of 9p if item not returned by due date	People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
Music CDs loan	50p per week	Re-hire charges apply automatically at a daily rate of 9p if item not returned by due date	People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
Spoken word recordings loan: cassettes, CDs and Playaways	£1 per three-week loan	20p fine per day per item not returned by the due date	Young people under the age of 18 People who are unable to read or use books because of visual impairment, dyslexia or learning disability (evidence required)
Language sets loan	£1 per three-week loan	Re-hire charges apply automatically at a daily rate of 5p if item not returned by due date
Music and drama performance sets	All loan periods will be 6 months initially, and 3 months optional renewal subject to availability. Drama set loans: £10 One one-act Play Set loan: £4. Three one-act play sets loan: £10 (this offer only applies to one-act play sets currently held in stock) Vocal scores loan: £30 for a set of 40 copies and £1 for every additional copy up to 29 copies after which the price of a full additional set will apply. Shorter vocal scores loan: £10 for up to 40 shorter vocal scores of the same title (further copies will be charged at the same rate per 40 or part of, eg 50 copies = £20) Orchestral set loans: £40 for pieces over 40 minutes length; £30 for pieces between 20 and 40 minutes length; £20 for pieces under 20 minutes length. Renewal charges: Drama set renewal: £5 Vocal scores renewal: £15 Shorter vocal scores renewal: £5 Orchestral set renewal: £20 for pieces over 40 minutes length; £15 for pieces between 20 and 40 minutes length; £10 for pieces under 20 minutes length.

Purchases

Service or product	Charge
Printing and photocopying A4 black and white	15p per page
Printing and photocopying A4 colour	50p per page
Printing and photocopying A3 black and white	25p per page
Printing and photocopying A3 colour	75p per page
Microfiche and film reader print-out	20p per page

Lost or damaged items

If an item of library stock is lost or damaged beyond repair a compensation charge is payable.

Evidence required for exemptions from library charges

Long term ill-health or disability:

Your award notification or other written notification from one of the following:

Department of Work and Pensions
Your GP or representative of the National Health Service
A recognised organisation with whom you have links because of your disability

Unable to read or use books because of visual impairment or dyslexia:

Official letter from the doctor, optician, hospital, social services, school or similar body
Registration document (e.g. registered blind/partially sighted)
Dyslexia report

Library Elf

Library Elf is a third party service that we subscribe to, so you can access it for free to help you manage your loans and reservations.
You will need to register with Library Elf using your email address and giving them your library card number.
It will provide you with email alerts that your loan period is nearly over, but before the book is due back. You can tell it how long before and how often to remind you. It will also alert you to overdue books and reservations that have arrived.

You can manage all your family's library cards from one account and help eliminate overdue fines.

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