Library services

4. Library services online

Login into your library account to reserve and renew items online and check your account.

You will need your library card number (found on your library card) and your PIN. 

Library PIN

It is possible to change your PIN should you wish to after you log into your account.

If you don't know your PIN you can reset your PIN online (Please note that automatic online reset will only work if your current email address is already listed on your library account)

You can also request your PIN at any library or by ringing 0300 123 6703. You will be asked to confirm your personal details against the information we hold before we can reset your PIN. If you request your PIN in person we also accept proof of identification such as a driving licence or passport. If you cannot provide this confirmation your PIN will be posted to you at the address we have on file.


Our eBook and eAudio download library is a collection of fiction and non-fiction titles available for library members who have a Lancashire postcode to download anytime and anywhere.

Digital library

Visit our digital library to find out about the range of subscription information resources you can access in libraries and at home with your library membership.

Ask a Librarian

Ask a question
Mon-Fri 9am-5pm. Out of those hours you can submit a question and we’ll get back to you the next working day.

Library Elf

Library Elf is a third party service that we subscribe to. You can sign up for free to let Elf help you manage your loans and reservations. It will provide you with email alerts that your loan period is nearly over, but before the book is due back. It will also alert you to overdue books and reservations that have arrived. You can manage all your family's library cards from one account and help eliminate overdue fines.

Page 4 of 10