Bus and tram passenger journeys
The light rail (includes trams) and bus passenger journey figures have been obtained from the Department for Transport. Table 1 includes the bus passenger journey results for the Lancashire-12 area, Blackburn with Darwen, Blackpool, the North West region and England. It also has the results for the Blackpool Tramway.
Figures are in millions of journeys originating in the given area in the year in question. The results in table 1 include all bus operators serving the general public, but exclude school buses and 'dial-a-ride' services. The bus passenger journey figures are sourced from bus operators via the Department for Transport's Public Service Vehicle Survey. These figures may differ to those provided by local authorities.
Key points
- Bus passenger journeys have recovered sharply in the years 2021/22 to 2023/24, but were still fewer than in 2019/20.
- The Lancashire-12 area recovered to 38.5 million passenger journeys in 2023/24, up 141.5% on 2020/21 but down 5.3% compared to 2019/20.
- In Blackburn with Darwen the recovery has been slightly better. The 3.97 million journeys in 2023/24 are up 6.5% on the 2019/20 journeys, and up 9.9% on the previous year.
- Blackpool's bus journeys suffered more during the pandemic, falling 64.6%, and remain down by about a seventh. Journeys rose by 144% from 2020/21 to stand at 7.3 million journeys in 2023/24.
- The situation in the Lancashire-14 area (up 141.2% on 2020/21, but down 5.8% on 2019/20) seems to be slightly better than England in general, where passenger journeys remain 10.5% fewer than in 2019/20.
- With 4.7 million passenger journeys on the Blackpool Tramway in 2023/24, there has been a good comeback locally compared to the 1.1 million in 2020/21, with 2023/24 journeys now just 2.1% lower than in 2019/20.
Deregulation of the bus market took place in October 1986 as a result of the Transport Act 1985. This led to the opening up of the market to the private sector and should be borne in mind when analysing bus passenger journey figures from 1986 onwards.
Table 1. Local bus and light rail (tram) passenger journeys, 2009/10 to 2023/24, millions of journeys (reverse order)
Notes: Figures exclude school bus journeys and dial-a-ride services. Figures provided by bus operators via the Department for Transport's Public Service Vehicle Survey.
Source Department for Transport DfT local bus services table BUS01e and Light rail and tram statistics
Bus passenger journeys prior to the Covid-19 pandemic
Over the 35 year period from 1985/86 to 2019/20, the number of bus passenger journeys fell by 15.2% in England (728m journeys). This overall figure however disguises some wide variations and disparities at the regional level. London for example saw an increase from 1985/86 with passenger journey numbers 81% (939 m) higher than they were 35 years before, although the peak was reached in 2013/14, and journey numbers have since fallen back. By contrast, numbers more than halved in the north, where falls of 62.5% (North East region), 62.7% (Yorkshire and the Humber region) and 56.5% (North West region) were recorded. The total decrease in bus journeys in these 3 regions was 1.2 billion, of which 479 million (40%) were in the North West. The Midlands regions also saw decreases of 39% (East) and 48% (West) until 2019/20.
Apart from London, the only other regions not to experience a long term fall in passenger numbers were the South West and South East, where bus use had been more consistent over the 35 year period. After falling to a low of 254 million passenger journeys in 1993/94, the South East region saw a recovery back to around the 349 m journeys recorded in 1985/86. There was a major decline of 18 million passenger journeys between 2018/19 and 2019/20 in the South West region, and one of 15 million journeys in the South East which means that for the previous year's results only the London region had maintained a surplus over the 1985/6 figure.
Excluding the increases in London, the number of bus passenger journeys fell by 45.7% (1,667m journeys) in eight regions in England between 1985/86 and 2019/20.
Please note that the estimation method for calculating bus journey figures changed in 2004/5 and figures before this are no longer published. As the figures from 2018/19 have been revised the resulting calculations in the above section have also changed. We referred to figures in a report issued some years ago.
2009/10 to 2019/20
The data in table 1 (and figure 1) reveal a pattern of continuing decline in bus passenger journeys within the Lancashire-14 area over the ten years from 2009/10. For the Lancashire-12 area, there were 40.7 million bus passenger journeys in 2019/20, which was noticeably lower than the 61.3 million in 2009/10, a reduction of 33.6%, or 20.6m journeys.
The unitary authorities of Blackburn with Darwen (down 24.3%) and Blackpool (down 3.1%) also show a general trend of declining bus use over the same ten year period, with journeys decreasing by 1.2m in Blackburn with Darwen and by 4m journeys in Blackpool since 2009/10.
Taking the figures for the Lancashire-14 area as a whole, there had been a 31.4% decline in passenger numbers over the ten year period from 79 million to 52.8 million.
Figure 1: Bus passenger journeys (millions), 2009/10 to 2023/24
Notes: Figures exclude school bus journeys and dial-a-ride services. Figures provided by bus operators via the Department for Transport's Public Service Vehicle Survey.
Source: Department for Transport DfT local bus services table BUS01e
Bus passenger journeys during the Covid-19 pandemic
In 2020/21, London accounted for 54.2% of bus passenger journeys in England and the North West accounted for 9%. There were very heavy falls in passenger numbers between 2019/20 and 2020/21 in all regions, ranging from 59% in London to 66.1% in the South East. The fall for the whole of England was 61.2%. The second least fall after London was for the West Midlands at 61.1%.
There were over 2 million fewer bus journeys in Blackburn with Darwen and 5.5 million fewer in Blackpool. In percentage terms these were falls of 56.4% and 64.9% respectively. For the Lancashire-12 area, the number of bus passenger journeys decreased by about 24.7 million journeys (60.9%), from 40.6m in 2019/20 to 15.9m in 2020/21.
2021 to 2024, recovery after the pandemic
All areas shown in Table 1 recovered sharply in the year 2021/22 and most saw further rises to 2023/24, but only Blackburn with Darwen had more bus passenger journeys compared to 2019/20. The Lancashire-12 area seems to have recovered quite well to 38.5 million passenger journeys in 2023/24, up 141.5% on 2020/21 and only down 5.3% compared to 2019/20. In Blackburn with Darwen, the recovery has been slightly better. The 3.97 million journeys in 2023/24 are up 6.5% on the 2019/20 journeys, and up 9.9% on the previous year of 2022/23, and up 133.7% on the 1.7m journeys in 2020/21. Blackpool's bus journeys suffered more during the pandemic, falling 64.6%, and remain down by around a seventh. Journeys rose by 144% from 2020/21 to stand at 7.3 million journeys in 2023/24. Overall the situation in the Lancashire-14 area (up 7.1% on 2022/23, and up 141.2% on 2020/21, but still down -5.8% on 2019/20) seems to be slightly better than England in general, where the latest year-on-year recovery was 7.4%, and the drop from 2019/20 to 2023/24 was 10.5%.
DfT have discontinued the table which this article previously used as a source for the data. The Lancashire-12 figure for 2021/22 has been revised up from 29.2 million passenger journeys to 29.7 million, and every year from 2018/19 had revisions. The figures for all areas listed in Table 1 (except London) also had revisions going back some years.
For England as a whole, bus journey numbers in the year to March 2024 increased by 7.4%, to 3,629.1 million (m). The figures also show a smaller rise in bus use in London (up to 1,848.5m, 4.7%) over the year and across the rest of England there was more change (up to 1,780.6m, 10.4%). Within the North West region, bus passenger journeys have risen to 332.5m ( plus 30 million journeys, 10%) between 2022/23 and 2023/24. All of the regions in England recorded an increase in journeys over the previous year.
Blackpool tramway
Figure 2. Blackpool tramway passenger journeys, 1983/84 - 2023/24
Source: Department for Transport, Light rail and tram statistics
The Blackpool tram system is an 18 kilometre route from Starr Gate in Blackpool to Fleetwood, and therefore operates in both Blackpool unitary authority and Wyre district. For the 2023/24 financial year, there were 28 tram cars on the system and 39 stops along the route. The average journey lasted 4.4 km, total revenue was £8.1 million, and passenger kilometres amounted to 20.5 million.
Light rail and tram statistics on the Department for Transport website (table LRT0101) go back to 1983/84 when 6.2 million journeys were made on Blackpool trams (see figure 2). There followed a long-term period of decline to a low point of just 1.1 million journeys in 2011/12, a quick recovery, a levelling out just over 5 million for a couple of years before another drastic decline to 1.1 million (mostly due to the Covid-19 pandemic) and a recovery back to 4.9 million in 2022/23. In the year to 2023/24 there was a small fall of 200,000 journeys.
The Blackpool tram system reopened in full on 4th April 2012 after a long period of closure for a multi-million pound upgrade that included a new depot and 16 new trams. The 2012/13 results offered the first indication of passenger numbers on the upgraded route, and the figure of 3.7 million represented a very noticeable improvement over previous years.
From 1 April 2014, only Blackpool residents were able to use their concessionary passes on the tram system. All other English national concessionary passes were only valid on Blackpool Transport buses. Between 2013/14 and 2014/15, tram receipts from concessionary revenue fell from £1.6 million to £300,000. The figure more than doubled to £700,000 in 2016/17, and has risen further to £800,000, at which level it has remained in all years from 2018/19 to 2023/24, apart from in 2022/23 when it fell back to £700,000.
Passenger journeys were unchanged in the 2018/19 financial year, staying at 5.2 million, but fell to 4.8 million in 2019/20.
Clearly the Covid-19 pandemic had a major impact on most of the figures for the Blackpool Tramway in 2020/21, and other similar systems around the country. The year-on-year changes from 2019/20 were dramatic. Passenger kilometres were down 76.6% (England = 70.4%). Passenger journeys were down from 4.8 million to 1.1 million, a fall of 77.1% (England = 69.0%). The anticipated recovery in the 2021/22 and 2022/23 financial years has not emerged uniformly around England. With 4.7 million passenger journeys on the Blackpool Tramway, there has clearly been a good comeback locally compared to 1.1 million in 2020/21, with 2023/24 journeys now just 2.1% lower than in 2019/20. This can be compared with England overall (down 13.1%) and the London Underground (down 26.5%) on 2019/20. The same is true of the passenger kilometre statistics. On the Blackpool Tramway, the 20.5 million passenger km in 2023/24 was a big improvement on the 4.9 million in 2020/21 and was 2.4% lower than the 21.0 million km in 2019/20 (England=20.1% lower, London Underground=26.5% lower). The total revenue at £8.1 million was 2.5% up on 2019/20 figures (adjusted for inflation using the 30 June 2025 market price deflator).
The northern section of the tram system to Fleetwood passes through Wyre district, and in February 2016, it was announced that residents in Wyre district with concessionary travel passes could once again use them to catch a tram. In 2023/24 there were 500,000 passenger journeys made by users of concessionary passes, hence about a tenth of journeys were accounted for by such pass holders.
The Talbot Road Gateway was completed in 2024 allowing a quicker and easier transfer between the railway and tram networks. The tram tracks divert eastwards, from the mainly north-south promenade route, along Talbot Road to a new tram terminus near to Blackpool North railway station. Three more stops were added to the route as a result of this. These are not included in the above analysis, which covers the 2023/24 financial year.
Page updated August 2025