Food allergy is a serious and growing public health issue. There has been a dramatic increase in allergic diseases in recent years:
It is therefore important that everyone knows what to do to make it as safe as possible for those with allergies.
It is the responsibility of all food businesses to provide accurate allergen information to all customers that request it, and ultimately to provide food that is safe for people with allergies.
There are 14 allergens recognised in law. These are:
The Food Information Regulations 2014 require a food business to provide information to customers relating to the allergen content of all its food.
It is a criminal offence not to provide this information.
Remember: if a customer declares any allergy to you, you have a responsibility to provide safe food to that person, regardless of whether it is one of the 14 listed allergens or not.
The consequences of not providing the right information to your customers could be fatal.
Megan Lee was 15 and was taken to hospital after suffering an asthma attack brought on by an allergic reaction. Megan had been served food prepared with nuts. She died two days later. Watch Megan's story >>
In order to comply with the legal requirement to provide accurate allergen information, we recommend that all food businesses undertake an audit to ascertain which allergens are present. This should include every:
Update this information every time you get a delivery or shop for ingredients, to make sure your allergy information is up to date.
If you want to provide allergy information to your customers verbally, you must display a poster, inviting them to ask you about allergies.
Download a copy of an allergen signage poster (PDF 23.7 KB)
You need to consider the layout of your premises, your practices and whether or not you can actually provide safe food for a person with an allergy.
To help you with this, print off this caterers guide, Guidance control of allergens in the kitchen (PDF 726 KB).
Use it as part of your Food safety management system, to show that you have considered allergens in your business.
You may decide after carrying out a proper risk assessment of your business practices and facilities, that you are unable to safely supply foods without the risk of cross contamination of one or more allergens. If this is the case, it is advisable to display a notice explaining this to your customers.
NB this does not negate the requirement for being able to advise which of the 14 allergens are in your food. This is a legal requirement, that you will be expected to be compliant with.
Our Trading Standards service have produced a number of food business awareness training resources. Please contact us at firstname.lastname@example.org if you would like us to arrange training for you. These are also free to download:
You can find lots more information for businesses on the Food Standards agency website (external site).
The following resources can be used to help raise awareness of allergens:
If you are using the materials please credit their production to Lancashire County Council Trading Standards Service and Hyndburn Borough Council Environmental Health.