Report It on the go with Love Clean Streets

Report all highways issues to us via the Love Clean Streets app on your mobile phone or tablet.

How it works

It’s simple to use and your issue can be logged in seconds.

You can report issues on your mobile whilst out and about. Attaching a photo to your report will help our inspectors to assess the work quickly.

You will also be able to keep up to date on the progress of your report via the app.

Download the app

The app is free to download.

Simply search for 'Love Clean Streets' on the App store or Google Play Store on your mobile phone or tablet.

Set Lancashire County Council as your home authority.

Troubleshooting

Ensure you have downloaded the most recent version of the Report it Lancashire app from the app store.

Go to the app store, search for the app and press the update button if an update is available.

Ensure you have installed any pending updates on your device. Check for system updates and ensure your device is up to date.

The app runs slowly

If the application is running slowly please try restarting your device and then trying again.

If the application is running slowly please try clearing the cache for the app.

On Android, go to system settings and applications. Search for the app and click the "storage" button. Click the button to clear the cache, and then reopen the application.

Support

Use the in app support feature for any support with the application itself.

This can be found by clicking the profile icon bottom right of the app, and then scrolling down to contact support.