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Report a no entry

Homecare workers should use this form to notify Lancashire County Council of a 'no entry' situation.

Complete one form for each no entry notification. All details are contained within the form including any relevant checks.

There is a contractual obligation to notify Lancashire County Council of any 'no entry' situations when visiting a service user's home to carry out a commissioned homecare service and there is nobody at the property and/or you cannot gain access to carry out the support.

Before you start

To report a No Entry, you will need to log in to the Adults Portal.

If you do not already have an account, you will need to register first.

To register, you will need to:

  • Enter your first name and surname

  • Provide your address

  • Enter your email address

  • Create a password