Conflict is normal - PD0002

Course Code - PD0002

Aims

To enable participants to develop their knowledge and understanding to conflict resolution

Objectives

At the end of the course participants will be able to:
• Demonstrate skills and improved confidence to resolve conflict.
• Understand their own part in the creation and/or maintenance of conflict and how to communicate differently to resolve dispute.
• Recognise their behaviour and identify how they may unwittingly be contributing to conflict.
• Understand how conflict arises and develop strategies and skills for resolving it.
• Understand key factors that help or hinder resolution

Trainer

Learning and Development Consultant

Cost

The cost of this half day course is £50 per delegate £60 including VAT.

Delivery Dates & Venue

Venue
Virtual participation  

• 6th July 2022 (9.30am-12.30pm)
• 24th August 2022 (9.30am-12.30pm)
• 26th September 2022 (1.00pm-4.00pm)
• 31st October 2022 (1.00pm-4.00pm)
• 6th December 2022 (9.30am-12.30pm)

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