Coronavirus (COVID-19) information for care providers
We are following national advice and guidance on a daily basis and we will share information as soon as we can. As the situation is changing rapidly we are updating this website daily to ensure we can give you the most up to date position.
Please use the form below if you have any general queries on our response to the COVID-19 outbreak:
Care providers questions to the council
Financial advice and support
Financial support for adult care providers during the pandemic.
Workforce, training and recruitment support
Includes NHS email accounts, template letter for staff, e-learning, and wellbeing and mental health information.
COVID-19 testing
Information for providers about COVID-19 testing for staff, personal assistants, unpaid and informal carers and within care homes.
PPE supplies
Pathway and guidance for providers.
Direct Payment and Personal Health Budget support
COVID-19 guidance for personal assistants, PA employers and direct payment recipients.
Safeguarding, DOLS, MCA, best interest and dementia advice for providers
Local guidance and support services.
End of life care
Includes bereavement care and support in specialist housing, deathbed etiquette for covid-19 and the NHS National Bereavement Line information.
Residential and nursing care
Information for providers including the PHE NW COVID-19 resource pack for care homes.
Home care (domiciliary)
Information for providers
Learning disability and autism services
Includes links to guidance for professionals and families, easy-read guidance and accessible videos.
Day time supports
Information for providers.
Local communications to providers and service users
Updates for adult care providers, including COVID 19 provider engagement webinars and FAQ.
Care Capacity Tracker Oracle user guide
Guidance for providers who self-input on Lancashire County Council's Care Capacity Tracker.
Information for the public
Carers required urgently
Our Adult Social Care campaign is now live on our website and our social media accounts.
People can apply to a number of care roles and specify which location they would like to work in.