We are following national advice and guidance on a daily basis and we will share information as soon as we can. As the situation is changing rapidly we are updating this website daily to ensure we can give you the most up to date position.

Please use the form below if you have any general queries on our response to the COVID-19 outbreak:

Care providers questions to the council

Financial advice and support

Financial support for adult care providers during the pandemic.

Workforce, training and recruitment support

Includes NHS email accounts, template letter for staff, e-learning, and wellbeing and mental health information.

COVID-19 testing

Information for providers about COVID-19 testing for staff, personal assistants, unpaid and informal carers and within care homes.

PPE supplies

Pathway and guidance for providers.

Direct Payment and Personal Health Budget support

COVID-19 guidance for personal assistants, PA employers and direct payment recipients.

End of life care

Includes bereavement care and support in specialist housing, deathbed etiquette for covid-19 and the NHS National Bereavement Line information.

Residential and nursing care

Information for providers including the PHE NW COVID-19 resource pack for care homes.

Home care (domiciliary)

Information for providers

Learning disability and autism services

Includes links to guidance for professionals and families, easy-read guidance and accessible videos.

Day time supports

Information for providers.

Local communications to providers and service users

Updates for adult care providers, including COVID 19 provider engagement webinars and FAQ.

Care Capacity Tracker Oracle user guide

Guidance for providers who self-input on Lancashire County Council's Care Capacity Tracker.

Information for the public

Carers required urgently

Urgent! Could you help care for vulnerable people in Lancashire?

Our Adult Social Care campaign is now live on our website and our social media accounts.

People can apply to a number of care roles and specify which location they would like to work in. 

Visit the website for information