Terms and Conditions
If in the event your adviser is unavailable, we guarantee to provide you with an immediate substitute, with another named adviser. If you no longer wish to renew your SISG, then we ask that you inform us via email advisory.support@lancashire.gov.uk no less than three months before the renewal due date.
The cost of the SISG is non-refundable for the year in which it is taken out. However, any school subject to an Academy order due to an Ofsted inspection outcome should contact their senior adviser for the area to discuss the future of their SISG contract.
If you have any complaints about the quality of service you receive against the SISG, please make direct contact with a Senior Adviser, who will seek to resolve this.
"As a new headteacher in 2018, Lancashire’s SISG was essential support for myself and the school. 6 or 7 years later the support is no less valuable in a profession where things change on a daily basis. Regular updates are available in a variety of forms including the Headteacher Forums and online briefings for key areas such as English, Maths and EYFS, but for me the real value is the professional conversations I have termly with my school adviser. Because they know our school so well, they ensure that we are constantly moving forward with focus and seeing real improvement. It is also very reassuring to have a second opinion at the end of the phone when something unexpected has cropped up! The school uses LSIP widely, to analyse performance, to inform key staff of the impact of their work and to report to the wider staff group as well as governors. It is our core data document and a huge time-saver."
Catherine Parkin, Headteacher, Longridge CE Primary School