
Careers in Digital Services
Shape Lancashire’s future through digital innovation and social impact
At Lancashire County Council, we’re on a bold journey to transform how we serve our communities through digital innovation. Our Council plan and Digital Strategy 2025–2029 sets out a clear vision for a future enabled through technology and thinking differently. Our ambition is to be the best at what we do so we can make the biggest difference to the people of Lancashire and the workforce across the council that we are here to help thrive.
We are looking for passionate, forward-thinking people to help us deliver this vision. Whether you're an experienced technology specialist, engineer, architect, technical project manager, or someone who thrives in complex environments and loves that feeling of seeing something they've been part of delivered and making a difference, there's a place for you here.
By improving our technical foundations and fostering a culture of digital skills and innovation, we are laying the groundwork for a brighter future as we aim to transform Lancashire into a thriving, inclusive community where residents enjoy seamless, digital enabled services and an enhanced quality of life.
Welcome from the Director
I am delighted that you have taken the time to consider a position with us. Digital Services encompasses many different roles across a range of services, disciplines and technologies all focussed on putting in place the right technology and processes to change how our services work for the better.
I believe that there is an amazing opportunity in Digital at Lancashire County Council for the right people to make such a significant difference to so much of our workforce and so many of our residents through thinking differently, challenging what we do and using technology to improve how we deliver leading services.
There has never been a better time across local government to really make a difference.
We are a forward-thinking team that is committed to delivering the best services, constantly striving to be an employer of choice and pride ourselves on the positive, nurturing environment we have created for our staff.
Over the last couple of years, the Digital team have supported our 10,500 users with secure and performing platforms, to explore innovation through Automation and Gen AI, to get the most from the systems we already have and to help upskill our workforce with digital skills that are essential for the future.
If you feel you would like to be part of a team that is motivated by delivering leading services and making a big positive impact, then I would encourage you to look through the information on these pages and see if we have any vacancies that may suit your skills and abilities. Good luck and I look forward to meeting you!
Peter Lloyd, Director of Digital Services
Explore our opportunities
Digital Services touch every corner of the council, from reporting potholes and issuing library books to supporting social care teams and delivering online services to schools.
With a wide range of roles, disciplines, and technologies, there’s no shortage of ways to make an impact.
- Head of Digital Strategy and Delivery
- Digital Commissioning Manager
- Digital Programme Manager
- Digital Commissioning Officer
- Principal Application Lead HCM
- Enterprise Architect
Contact talent@lancashire.gov.uk with any questions or for an informal discussion about our opportunities.
Why work with us?
Digital at the heart of public service
We’re not just digitising services, we’re reimagining how public services work. From AI driven insights to intuitive digital platforms. We’re creating smarter, more accessible experiences for residents and our workforce.
Collaboration that matters
We work hand-in-hand with schools, universities, charities, and businesses across Lancashire. Our partnerships power innovation, support digital inclusion, and build a stronger, more connected county.
Data-driven decision making
We’re building a data culture that empowers our teams to make informed, impactful decisions. Join us as we unlock the potential of data to improve lives and services.
Skills, growth and development
We’re investing in our people. Through our Digital Skills academy, design and research training, and a thriving Digital Champions network, we’re helping our workforce grow and lead the future of digital public service.
Tech-enabled social care
Be part of a pioneering approach to care, blending AI services with out most complex social care pathways to free up practitioners' time to focus on care. We’re using technology to support independence and deliver proactive, compassionate care whenever we can.
Find information about our benefits and what it’s like to work at Lancashire County Council.
Digital Strategy 2025 - 2029
Our Digital strategy sets out our aims and ambitions to transform Lancashire.
Our teams
The service has recently undergone a significant transformation itself and is made up of four teams with a clear purpose that work hand in hand supporting each other to make a difference.
Digital Commissioning enables Lancashire County Council to deliver smarter, safer, and more efficient services by sourcing, managing, and optimising the technologies and partnerships that underpin our digital infrastructure. This service brings together commissioning, vendor management, governance, and support services to ensure that digital solutions are aligned with strategic priorities and deliver value for money. By fostering innovation, strengthening supplier relationships, and embedding robust risk and performance frameworks, Digital Commissioning helps the Council modernise its operations and embrace new ways of working.
Joining this team means contributing to a future-focused service that supports transformation across the organisation through collaboration, insight, and excellence.
Digital Strategy and Delivery drives Lancashire County Council’s ambition to transform services through technology. This service leads the development and implementation of strategic digital initiatives that align with the Council’s priorities. By blending innovation, enterprise architecture, strategic business planning and programme delivery, the team ensures that digital capabilities are embedded across the organisation.
Joining Digital Strategy and Delivery means being part of a forward-thinking team that shapes the future of public service through collaboration, creativity, and purpose.
User Experience ensures that every digital interaction across Lancashire County Council is intuitive, accessible, and impactful. This service brings together application design, user support, and end-user computing to create seamless, user-centred digital services that meet the needs of residents and staff alike.
Joining User Experience means being part of a team that champions simplicity, solves complex challenges, and supports the delivery of high-quality digital services across the organisation.
ICT Operate and Education underpins the delivery of reliable, secure, and responsive digital services across Lancashire County Council and Schools. It is the “engine room” of Digital Services and is responsible for the day-to-day operation and support of the council’s digital infrastructure, ensuring systems run smoothly and securely for staff and residents and over 450 schools. From managing our data centres and cloud environments to prevention and responding to cyber security incidents whilst maintaining service continuity, ICT Operate works collaboratively across teams to keep services performing, resilient and user-focused.
Joining ICT Operate means being part of a team that thrives on problem-solving, technical excellence, and operational stability.
Ready to make a difference?
By joining our team, you'll contribute towards our ambitious five-year plan. You'll play a crucial role in delivering:
- Enhanced Digital Services: Residents enjoy smoother, more intuitive interactions, freeing up staff to support complex needs.
- Improved Connectivity: High-speed broadband reaches more communities, especially rural areas.
- Innovative Social Care: Technology enables early intervention and supports independent living.
- Stronger Partnerships: Collaboration drives innovation, boosts digital skills, and supports economic growth.
- Digitally Enabled Workforce: Staff are equipped with tools and skills to focus on helping residents with AI and automation at their sides.
- Modern Architecture and Governance: Legacy systems are streamlined, cloud adoption increases, and residents benefit from consistent, user-friendly digital experiences.
We’re building a team that reflects the diversity and ambition of Lancashire. If you’re ready to be part of something meaningful where your work directly improves lives, explore our current opportunities and start your journey with us