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Equipment prescription

There are many types of equipment available to help you to live as independently as possible as you get older or if you have a disability.

In Lancashire, we have introduced the use of prescriptions for some items of equipment, which gives you more choice and control over the equipment you receive.

How it works

  • You will have been assessed by a health or social care professional. They will have decided you are entitled to receive equipment that will help make things easier for you and this is provided Free of Charge
  • You, a relative or friend takes the prescription to an accredited retailer of your choice to get your equipment.
  • You can choose to top-up or upgrade your equipment if you wish.
  • You can get your equipment from any accredited retailer on the list.

Topping-up (upgrading) the equipment

If you choose to 'top-up' a piece of equipment, you will simply pay the accredited retailer the difference between the standard price and the upgraded price.

Using the equipment

The shop will show you how to use the equipment and give instructions for fitting the equipment in your home, if necessary. For certain types of equipment, your prescription may include a fitting service provided by the accredited retailer.

Delivery and fitting the equipment

You can get your equipment from any accredited retailer on the list below. If it is clear during your assessment that you are not able to go to a shop to choose your equipment and nobody else can help you, then the assessor will prescribe delivery free of charge. If you are not entitled to free delivery and you would still prefer your equipment to be delivered, you can arrange this directly with your chosen shop, but it is likely you will have to pay the accredited retailer for this.

Your relatives or carers can also collect and fit your equipment. When they visit the shop they will be given instructions for fitting the equipment in your home. They will also have to sign the prescription on your behalf.

Items that requires installation (fitting to the wall)

Many accredited retailers provide this service – please see the list for details. However if you are a resident of Blackburn and Darwen the items and installation will be provided by the local council. Call 01254 269220 for arrangements to be made.

If the assessor is making arrangements for you, then a local accredited retailer will be contacting you to arrange a suitable time and day for this work to take place.

There is an expectation that with normal appropriate use an installation should be fit for purpose for a minimum of 12 months, if the rail becomes loose within this time period please contact the accredited retailer who completed the installation.

Faulty equipment

You will need to contact the accredited retailer that you obtained it from. As with any other products that you buy, the accredited retailer will be responsible for replacing faulty items.

Change of needs or equipment wearing out

You will need to request a further assessment by phoning one of the numbers shown at the end of this leaflet. It is important you check your equipment regularly to make sure it is in good working order and meets your needs.

If equipment is no longer needed

The equipment provided on prescription belongs to you. It is not cost effective to collect, clean, store and reissue the items because of their low value. Like any other household waste, it is up to you to dispose of the equipment responsibly when you no longer need it.

  • Disposal at your local Household Waste Recycling Centre
  • Collection arranged by your local Council
    You can dispose of smaller items using your local Council's normal waste collection service. They also offer a collection service for larger items, but what they collect and any charges vary from district to district. If you contact your local Council they will be able to advise you on their services and any charges
  • Donate the equipment to a charity
    You may wish to offer your equipment to a charity. Please be aware your chosen charity may not be able to accept the equipment or collect it from your home, so you should contact them first to check.

Larger equipment not on prescription

If you are provided with a larger piece of equipment, such as a hoist or bath lift, you will not receive a prescription. Instead, the contracted provider, Medequip, will loan this type of equipment to you and it will need to be returned to them once you no longer need it.

More information

Please contact our Lancashire County Council Customer Service Centre on telephone 0300 123 6720.

Information sharing and consent

During the prescription process, there will be a need to share your personal and sensitive information across the relevant local authorities, NHS trusts and accredited retail shops. This will include your name, address, personal circumstances and equipment needs. This information is very important in helping to make sure that you receive the best possible service.

Accredited retailers in Central Lancashire

This information is to be used as a guide only. Please contact retailers to clarify opening times.

Retailer Address Postcode Phone number Mon-Fri Sat Sun Delivery Fitting Installation Notes Prescriber information
Jay Care Ltd 20 Kierby Walk, Burnley BB11 2DL 01282 459150 08.30- 17.00 N/A N/A Y Y Y   Y
Aids4Mobility Mobile Shop N/A 01257 463388 09.00- 17.00 N/A N/A Y Y Y   Y
Preston Care & Repair Preston City Council, Engineering Work Site, St Paul's Road, Preston PR1 1PX 01772 204096 08.30- 16.30 N/A N/A Y Y Y Contracted Home Improvement Agency Y
Millercare 239 Blackpool Road, Deepdale
Preston
PR1 6XD 01772 651888 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
Millercare 1 Lytham Road, Fulwood, Preston PR2 8JE 0800 3777576 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
Millercare 81-53 Towngate, Leyland PR25 2FQ 01772 455210 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
Mobility 2000 6 Towngate, Leyland PR25 2FM 01772 459700 09.00-17.00 09.00-16.00 N/A Y Y Y   Y
Medequip Unit G4, Leyland Business Park, Centurion Way, Leyland PR25 3GR 01772 286573 08.00-18.00 N/A N/A Y Y Y Can Recycle Y
Leycare C/O Naylor Transport, Comet Road, Moss Side, Leyland PR26 7PF 01772 624771 08.30- 18.00 N/A N/A Y Y Y   Y
Mobility Care Services Unit 10 Boxer Place Leyland PR26 7QL 01772 424444 08.00-18.00 09.00- 16.00 N/A Y Y Y   Y
Mobility Smart Ltd Unit 12-13, Creamery Industrial Estate, Kenilis Road, Preston PR3 1GD 0800 5677222 09.00-17.30 10.00-16.00 N/A Y Y Y   Y
ASC Mobility 5 Landsmoor Drive, Longton PR4 5PE 01772 613967 10.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
Peter Buckley Chemist 111 Station Road, Bamber Bridge PR5 6QS 01772 335540 08.30-18.15 09.00-13.00 N/A Y Y N   N
The Hub Pharmacy 13 Peel Street, Chorley PR7 2EF 01257 275700 07.30-22.00 08.00-10.00 08.00-10.00 Y Y N   N
Mobility 2000 126 Pall Mall, Chorley PR7 2LD 01257 275700 09.30-16.30 09.00- 13.00 N/A Y Y Y   Y
VLC Stairlifts 366 Church Road, Haydock WA11 0LG 01942 719565 08.00- 17.00 N/A N/A Y Y Y   Y
Millercare Platt Street, Platt Bridge, Wigan WN2 5DA 01942 864000 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
George Wilson Chemist Sherwood Drive, Pemberton, Wigan WN5 9QS 01942 222670 08.30- 18.00 09.00- 12.30 N/A Y Y N   Y
LLG Wheelchairs The Parsonage, Kirkhall Lane, Leigh WN7 5RP 01942 606668 08.30- 17.00 09.00- 16.00 N/A Y Y N   Y
John Halton Chemist 11 The Common, Parbold WN8 7HA 01257 462277 09.00- 18.00 09.00- 17.00 N/A Y Y N   N
Aids4Mobility Lees Lane Nursery, Lees lane, Dalton, Parbold WN8 7RB 01257 463388 09.00-17.00 N/A N/A Y Y Y Alternative no. 08444 992200 Y

Accredited retailers in East Lancashire

This information is to be used as a guide only. Please contact retailers to clarify opening times.

Retailer Address Postcode Phone number Mon-Fri Sat Sun Delivery Fitting Installation Notes Prescriber information
Jay Care Ltd 20 Kierby Walk, Burnley BB11 2DL 01282 459150 08.30- 17.00 N/A N/A Y Y Y   Y
Blackburn Scoota Mart 1 Railway Road Blackburn  BB1 5AX 01254 680203 09.00- 16.30 09.30 -15.00 N/A Y Y Y   Y  
Choice Mobility 104 King Street, Blackburn BB2 2DT 01254 680808 09.00- 17.00 09.00- 17.00 N/A Y  Y Y   Y  
Millercare Ltd Retail Unit 2, Royal Blackburn Hospital BB2 3HH 0800 8400420 09.00- 17.00 10.00-16.00 N/A Y Y Y   Y  
Mobility Services Plus 53 Duckworth Street, Darwen BB3 1AR 01254 761894 09.30- 17.00 10.00- 12.00 N/A Y Y N   Y  
Mosscare St Vincent's (MSV) 41 Bury Road, Haslingden BB4 5PG 01706 221849 09.00- 17.00 N/A N/A Y Y Y Contracted Home Improvement Agency  Y  
Millercare Moscow Mill Street, Oswaldtwistle BB5 0EP 0800 6526590 09.00-17.00 10.00- 16.00 N/A Y Y Y   Y  
Homewise 2/4 Whalley Road, Accrington BB5 1AA 01254 232249 09.00- 17.00 N/A N/A Y Y Y Contracted Home Improvement Agency / Can recycle Y  
Townfield Mobility 74 Queens Street, Great Harwood BB6 7AL 01254 884488 09.00- 17.00 (Closes Tuesday at 13.00) 09.00 -13.00 N/A Y Y Y Can recycle Y    
Affordable Mobility 40 York Street, Clitheroe BB7 2DL 01200 444254 08.30- 17.00 N/A N/A Y Y Y   Y  
Multicare Mobility Products Mobility House, North Valley Road, Colne BB8 9AG 01282 869042 08.00- 17.00 09.00- 12.00 N/A Y Y Y Alternate number 01282 696244 Y  
Better Choice Mobility 2 Clegg Street, Brierfield BB9 5JQ 01282 616114 09.00-17.00 09.00-17.00 10.00-16.00 Y Y Y Alternate number 0800 1695426 Y  
Multicare Mobility Products Mobility House, Gisburn Road, Barrowford BB9 6DT 01282 696244 9.30 - 4.30 N/A N/A Y Y Y Closed on Wednesday Y  

Accredited retailers in North Lancashire

This information is to be used as a guide only. Please contact retailers to clarify opening times.

Retailer Address Postcode Phone number Mon-Fri Sat Sun Delivery Fitting Installation Notes Prescriber information
Jay Care Ltd 20 Kierby Walk, Burnley BB11 2DL 01282 459150 08.30- 17.00 N/A N/A Y Y Y   Y
Cowper's Mobility 49-50 Kings Street, Penrith CA11 7AY 01768 867555 08:45- 17:00 08:45- 17:00 N/A N N N   N
A1 Mobility 119-125 Buchanan Street, Blackpool FY1 3BP 01253 295551 09.00- 17.00 09.00- 13.00 N/A Y Y Y   Y
The Hub Pharmacy Whitegate Health Centre, 150 Whitegate Drive, Blackpool FY3 9ES 01253 807808 08.00- 21.00 08.00- 21.00 08.00- 21.00 Y Y N   N
Millercare 276 Preston New Road, Blackpool FY4 4RH 01253 764054 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
XL Healthcare 18 Victoria Road, West Cleveleys FY5 1BU 01253 700444 09.00- 17.00 09.00- 16.00 10.00- 16.00 Y Y Y   Y
Scootamart 1 Promenade North Thornton-Cleveleys FY5 1DB 01253 826622 09.00- 17.00 09.00- 16.00 N/A Y Y Y   Y
Mobility 2000 1 St George Lane, Thornton-Cleveleys FY5 3LT 01253 856272 09.00- 17.00 09.00- 16.00 N/A Y Y Y   Y
Hambleton Pharmacy Centre Kiln Lane, Hambleton, Poulton-le-Fylde FY6 9AH 01253 702219 09.00- 18.00 09.00- 12.30 N/A Y Y Y   Y
Mobility 2000 181 Lord Street, Fleetwood FY7 6SR 01253 776622 09.00- 17.00 09.00- 16.00 N/A Y Y Y   Y
Alexandra Pharmacy 11 Alexandra Drive, Lytham St Annes FY8 1JF 01253 724331 09.00- 18.00 09.00- 13.00  N/A Y Y N   N
Windmill Pharmacy Lytham Primary Care Centre, Warton Street, Lytham FY8 5EE 01253 737695 08.30- 18.00 N/A N/A Y Y N   N
ASC Mobility Allansons Walk, North Clifton Street, Lytham FY8 5JE 01253 796696 09.30- 17.00 09.30- 17.00 N/A Y Y Y   Y
Fox & Medcalf Pharmacy 36 King Street, Lancaster LA1 2BU 01524 32933 09.00- 18.00 09.00- 13.00 N/A Y Y N   N
Cohens 2 Broadway, Lancaster LA1 2BU 01524 64558 09.00- 18.00 09.00- 13.00 N/A Y Y N   N
Mobility Linx Ltd 83 Marine Rd West, Morecambe LA4 4ER 01524 832413 09.00- 17.00 09.00- 14.00 N/A Y Y Y   Y
BJM Mobility 85-87 Euston Road, Morecambe LA4 5JY 01524 411613 09.00- 17.00 10.00- 16.00 N/A Y Y N Alternative no. 07914 690805 N
Scooter Market Station Road, Arnside LA5 0HG 01524 761657 09.00- 17.00 N/A N/A Y Y Y   Y
South Lakes Mobility Shop Unit 6, Library Road, Kendal LA9 4QB 01539 734600 09.30- 17.00 09.30- 15.00 N/A Y Y Y   Y
F1 Mobility A6 Garstang Bypass Road Garstang PR3 1PH 07517 844606 09.00-17.00 09.00-17.00 N/A Y Y Y   Y
Millercare 1 Lytham Road, Fulwood, Preston PR2 8JE 0800 3777576 09.00- 17.00 10.00- 16.00 N/A Y Y Y   Y
Great Ecclestone Health Centre Raikes Road, Great Ecclestone PR3 0ZA 01995 672925 08.00- 19.00 08.30-12.00 N/A Y Y Y   Y
Kepple Lane Pharmacy Kepple Lane, Garstang PR3 1PB 01995 604800 07.00- 22.30 07.00- 22.00 08.00-16.00 Y Y Y   Y
Mobility Smart Ltd Unit 12-13, Creamery Industrial Estate, Kenilis Road, Preston PR3 1GD 0800 5677222 09.00-17.30 10.00-16.00 N/A Y Y Y   Y
HMI Pharmacy 14 Moor Street, Kirkham PR4 2AU 01772 683288 09.00- 18.00 N/A N/A Y Y Y   Y
Wesham Pharmacy 22 Station Road, Wesham PR4 3AD 01772 683688 09.00- 18.00 N/A N/A Y Y Y   Y
Aids4Mobility Mobile Shop N/A 01257 463388 09.00- 17.00 N/A N/A Y Y Y   Y
Leycare C/O Naylor Transport, Comet Road, Moss Side, Leyland PR26 7PF 01772 624771 08.30- 18.00 N/A N/A Y Y Y   Y
Mobility Care Services Unit 10 Boxer Place Leyland PR26 7QL 01772 424444 08.00-18.00 09.00- 16.00 INST04 Only Y Y Y Delivery, fit and install for urgent hospital discharge 7 days a week. Y