What is different in Fusion

Summary of changes for suppliers

The current iSupplier (Oracle R12 eBusiness Suite) no longer supports our growing technology needs.

What you told us you don’t like:

Unable to track invoice payments online. I would like this to be more self-service like how I interact with other organisations.
Unable to amend my details with LCC online. This means details often don’t get updated resulting in incorrect data.
Because some suppliers don’t use the system often, usually a password reset is needed. A process that is unnecessarily slow.

In the new Supplier Portal it will easier to submit tender responses in the Supplier Portal and you'll have the ability to:

track progress of invoices and credit notes
amend your address or bank details online
track payment updates
reset your own password
receive workflow notifications, including information regarding any changes to contracts
access Oracle Fusion from any device and any modern browser

You will:

submit your invoices in a compatible template or format that enables them to be automated
send invoices electronically to the new centralised Accounts Payable email address (to be provided near launch) and not direct to service
quote purchase order numbers on all of your invoices to ensure you get paid in a timely manner (no PO, no Pay)
complete a performance report via supplier portal so that your contract performance can be tracked
no longer contact the Accounts Payable (AP) team as your first point of contact because you will be able to track the invoice on the system

Fusion is more intuitive and user-friendly, and will increase self-service for suppliers, including:

The ability to view PO numbers, the status of invoices and view payments received
The ability to update your supplier records in the system, such as bank details, and adding multiple email addresses for receiving remittance advices, to ensure communication from the system goes to the correct and active person/team/organisation email address
Fusion Supplier Portal will have a ’news’ functionality which will improve visibility of communication from LCC to suppliers

All Sourcing and Tendering for LCC will take place in Fusion, including bidding, selection questionnaire, online form, contracts and purchasing documentation
When bidding for LCC Tenders and Lots, suppliers can create responses, and provide attachments and documents if required
Prospective new suppliers to LCC will be able to self register to bid on a tender through Fusion (for assessment by LCC Procurement Team )
Allows easier, ‘soft registering’ for potential new suppliers to LCC, so they can view tenders without full registration
NOTE: If you are a supplier to LFRS, you will continue to use the Supply4nwfire site for tendering and this will not change after Go Live of Fusion (for more information about tendering for LFRS visit LFRS procurement)

Fusion will have an invoice scanning solution, so all LCC invoices will be sent to one email address and LFRS invoices will be sent to another, where they will be auto-scanned and posted directly into the system. The new email addresses will be communicated before Go Live
This will eliminate invoices being sent to individual employees or teams and aim to improve invoice processing efficiency
If you submit invoices to LCC and LFRS via email today, you should continue to use LCCinvoices@lancashire.gov.uk until otherwise advised
In compliance with LCC’s existing policy, suppliers must secure a PO before delivering a service or product to LCC.
For advice on payments or invoicing, continue to contact the LCC Accounts Payable Team – payablessupport@Lancashire.gov.uk or 01772 534966 Option 5

Prospective new to suppliers to LCC will be able to self register to bid on a tender through Fusion (for assessment by LCC Procurement Team )
Allows easier, ‘soft registering’ for potential new suppliers to LCC, so they can view tenders without full registration
NOTE: If you are a supplier to LFRS, you will continue to use the Supply4nwfire site for tendering and this will not change after Go Live of Fusion (for more information about tendering for LFRS visit LFRS procurement)