Early Help Assessment and Plans

In order to comply with the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.

Identity and contact details of the data controller

  • Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Contact details of the data protection officer

  • Our Data Protection Officer is Paul Bond. You can contact him at dpo@lancashire.gov.uk or Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Purposes for processing

Lancashire's Early Help Partnership comprises of agencies that support families, children, and young people where an early help response is identified. The aim of the partnership is to:

  • support vulnerable children young people and families
  • support family life
  • enable learning
  • prepare for work
  • improve community safety
  • promote health & wellbeing
  • develop healthier places

How and why we gather your information

Your personal data will be gathered by one of Lancashire's Early Help Partners through an Early Help Assessment and Team Around the Family process. Your personal data is sent to Lancashire County Council and stored on the system that retains completed Early Help Assessment and Team Around the Family documentation. The purpose of collecting and retaining your personal information is to fulfil the authority's responsibility under Public Task.

Category of personal data being stored and processed

  • personal data (such as name, NHS number, date of birth, address, and telephone number)
  • special category personal data (such as gender, religion, ethnicity and disability employment status, pregnancy, and some medical information)
  • special education needs and disability
  • personal information regarding dependent children, ethnicity, gender, school or nursery they attend, additional needs including SEND and some medical conditions.
  • personal information relating to your family's health, finances and lifestyle.

Legal basis for processing personal data

The legal basis for processing your personal data, in accordance with the UK GDPR is:

(c) Legal Obligation: the processing is necessary for you to comply with the law. You must reference the applicable legislation if you wish to rely on this basis for processing.

(e) Public Task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. You must reference the applicable task/function and its' basis in law if you wish to rely on this basis for processing.

Lancashire County Council is able to rely on UK GDPR Article 6 (1) (c) and Article 6 (1) (e) by virtue of the following legislation;

Legal basis for processing special categories of personal data

The legal basis for processing your special categories of personal data, in accordance with the UK GDPR is:

(g) Processing is necessary for reasons of substantial public interest.

(h) Processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services.

The legislation that provides the clear basis in law for processing personal data are as follows;

Lancashire County Council may rely on UK GDPR Article 9 (2) (g) Substantial Public Interest by virtue of the Data Protection Act (2018) Schedule 1 Part 2 substantial public interest conditions depending upon specific circumstances.

Recipients of the data

  • Strategic Boards and Governance arrangements (Getting to Good Board and Childrens Safeguarding Assurance Partnership)
  • Government departments - Department for Work and Pensions, Ministry of Housing, Communities and Local Government, Department for Education.
  • Internal Lancashire County Council departments to support with the legal basis specified above (for example providing education, health support services, local grant application)
  • Early Help Partners who have requested this information with your consent to provide your family with support (for example Education establishments, Voluntary, Community and Faith Sector).

Information we share

  • personal data (such as name, NHS number, date of birth, address, and telephone number)
  • special category personal data (such as gender, religion, ethnicity and disability employment status, pregnancy, and some medical information)
  • special education needs and disability
  • personal information regarding dependent children, ethnicity, gender, school or nursery they attend, additional needs including SEND and some medical conditions.
  • personal information relating to your family's health, finances and lifestyle.
  • details of any historical involvement with our partner agencies
  • details of any historical support or interventions
  • assessment of need and agreed actions to support unmet needs
  • details of any risks to professionals in order to safeguard the workforce
  • details of other agencies working with your family

Any transfers to another country

  • No

Retention periods

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File type Description Security Retention period
email Emails held in Outlook that haven't been exported or moved elsewhere. Encrypted used when emailing personal data to partners. 1 year from the date received and then automatically deleted.
Family Assessment and Meetings Assessments and meeting minutes completed within or uploaded to Early Help Module. Username and password protected system. Retention period governed by legislation

Your rights

You have certain rights under the UK General Data Protection Regulation (UK GDPR), these are the right:

  • to be informed via Privacy Notices such as this.
  • to withdraw your consent. If we are relying on your consent to process your data then you can remove this at any point.
  • of access to any personal information the council holds about yourself. To request a copy of this information you must make a subject access request in writing. You are entitled to receive a copy of your personal data within 1 calendar month of our receipt of your subject access request. If your request is complex then we can extend this period by a further two months, if we need to do this we will contact you. You can request a subject access request, either via a letter or via an email to Information Governance Team, address below.
  • of rectification, we must correct inaccurate or incomplete data within one month.
  • to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • to object. You can object to your personal data being used for profiling, direct marketing or research purposes.
  • in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

If you want to exercise any of these rights then you can do so by contacting:

Information Governance Team
Lancashire County Council
PO Box 78
County Hall
Preston
PR1 8XJ

Email: dpo@lancashire.gov.uk

To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.

Further information

If you would like more information about this specific project then please contact your contact details.

Quality and Review Officer, CFW, Lancashire County Council, P.O. Box 78 County Hall, Preston PR1 8XJ
Email: cfwearlyhelp@lancashire.gov.uk

For more information about how we use personal information see Lancashire County Council's full privacy notice.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.

Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email: dataprotection@lancashire.gov.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).