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Early Action Integrated Teams (EAITs)

In order to comply with the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.

Identity and contact details of the data controller

  • Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Contact details of the data protection officer

  • Our Data Protection Officer is Paul Bond. You can contact him at dpo@lancashire.gov.uk or Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Purposes for processing

Early Action Integrated Teams are being developed to support a reduction in the demand for and cost of statutory services, including 'vulnerable callers' to the emergency services, where levels of need can be met by a none statutory response.

The integrated teams will allow for shared resources, shared staffing and information sharing to ensure that we are working effectively together to offer targeted interventions to children, young people, families and individual adults in the community, so that they receive the right support at the right time. This will avoid duplication of delivery of services, add value to our collective service offer and improve outcomes for vulnerable people. Shared staffing and resources will also allow for more effective joint working and case management, enabling innovative ways of working with identified families and individuals.

Your information will only be used to assess your current needs, look at what support can be offered to you, to see what support has or hasn't worked for you in the past and to decide which agency is best placed to offer you the support required.

Category of personal data being processed

  1. Personal data (information relating to a living, identifiable individual)
  2. Special category personal data (racial, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation)

Legal basis for processing personal data

The legal basis for processing your personal data, in accordance with the UK GDPR is:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

(c) Legal Obligation: the processing is necessary for you to comply with the law. You must reference the applicable legislation if you wish to rely on this basis for processing.

(e) Public Task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. You must reference the applicable task/function and its' basis in law if you wish to rely on this basis for processing.

Children Act 2004 - Sections 10 and 11 of the Children Act 2004 place obligations upon agencies including local authorities, police, clinical commissioning groups and NHS England to co-operate with other partners in promoting the welfare of children and ensuring that they act safeguard and promote the welfare of children in their area.

Children Act 1989 - For children and young people, the nature of the information that will be shared by Lancashire County Council may fall below a statutory threshold of Section 47 (children in need of protection) or even Section 17 (children in need of services). Under Section 27 of the Act, a local authority has the power to request help from NHS Foundation and NHS Health Service Trusts if any action the Trusts are taking could help with fulfilment of the obligations placed on the local authority by the Children Act 1989.

Local Government Act 2000 - Section 2 gives the local authority the power to do anything they consider likely to achieve the promotion or improvement of the social wellbeing of their area

Legal basis for processing special categories of personal data

The legal basis for processing your special categories of personal data, in accordance with the UK GDPR is:

(a) The data subject has given explicit consent to the processing of this personal data.

(h) Processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services.

Children Act 2004 - Sections 10 and 11 of the Children Act 2004 place obligations upon agencies including local authorities, police, clinical commissioning groups and NHS England to co-operate with other partners in promoting the welfare of children and ensuring that they act safeguard and promote the welfare of children in their area.

Children Act 1989 - For children and young people, the nature of the information that will be shared by Lancashire County Council may fall below a statutory threshold of Section 47 (children in need of protection) or even Section 17 (children in need of services). Under Section 27 of the Act, a local authority has the power to request help from NHS Foundation and NHS Health Service Trusts if any action the Trusts are taking could help with fulfilment of the obligations placed on the local authority by the Children Act 1989.

Local Government Act 2000 - Section 2 gives the local authority the power to do anything they consider likely to achieve the promotion or improvement of the social wellbeing of their area

Recipients of the data

The following partners make up EAITs:

  • Lancashire County Council (Children, Families and Wellbeing service and Lancashire Volunteer Partnership)
  • Lancashire Fire and Rescue Service
  • Lancashire Constabulary
  • Preston City Council (Housing Advice)
  • Community Gateway
  • Lancashire Wellbeing Service (a partnership funded by Lancashire County Council between Age Concern Central Lancashire, Richmond Fellowship and N-Compass),
  • Lancashire Care NHS Foundation Trust (Adult Mental Health and Children’s and Young People’s Wellbeing Network)
  • Greater Manchester Mental Health (Discover Drug and Alcohol delivered by Phoenix Futures)

Information we share

The Early Action Integrated Teams will share the following categories of information with the partners listed above:

  • Name
  • Date of Birth/Age
  • Contact Number
  • Address
  • Special Requirements
  • Reason for referral
  • Actions already taken
  • Other agency involvement

Any transfers to another country

  • No

Retention periods

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File Type Description Retention Period
Email Emails held in Outlook that have not been exported or moved elsewhere. 1 year from the date received and then automatically deleted.
Request for Support Form Request for Support – RFS These are kept on LCC's network in a restricted folder. 7 years
Tracker Excel spreadsheet to record all RFS that come to EAIT on LCC system. This has restricted access and can only be accessed with a LCC login and password. 7 years

Your rights

You have certain rights under the UK General Data Protection Regulation (UK GDPR), these are the right:

  • to be informed via Privacy Notices such as this.
  • to withdraw your consent. If we are relying on your consent to process your data then you can remove this at any point.
  • of access to any personal information the council holds about yourself. To request a copy of this information you must make a subject access request in writing. You are entitled to receive a copy of your personal data within 1 calendar month of our receipt of your subject access request. If your request is complex then we can extend this period by a further two months, if we need to do this we will contact you. You can request a subject access request, either via a letter or via an email to Information Governance Team, address below.
  • of rectification, we must correct inaccurate or incomplete data within one month.
  • to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • to object. You can object to your personal data being used for profiling, direct marketing or research purposes.
  • in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

If you want to exercise any of these rights then you can do so by contacting:

Information Governance Team
Lancashire County Council
PO Box 78
County Hall
Preston
PR1 8XJ

Email: dpo@lancashire.gov.uk

To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.

Further information

If you would like more information about this specific project then please contact prestonearlyaction@lancashire.gov.uk.

For more information about how we use personal information see Lancashire County Council's full privacy notice.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.

Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email: dataprotection@lancashire.gov.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).