In-house provider services redesign consultation

This consultation is now closed.

Lancashire County Council has recently been inspected by the Care Quality Commission and has received a rating of Requires Improvement, which means it needs to look at all its adult social care services and have a plan for improvement.

One of the areas we need to consider and review is our council-run adult social care services, some of which are also separately registered by the Care Quality Commission because of the type of care and support they provide, for example residential care. These services each have their own CQC rating. For adult social care in Lancashire we have a strategy called Living Better Lives in Lancashire and this focuses on:

  • Help people live safely and independently
  • Deliver good quality and meet people’s needs
  • Use public money wisely

About this consultation

How we will decide what to do

In addition to hearing people’s views, we will use a clear set of guidelines (called an evaluation framework) to help us consider and review these services.

We will look at:

  • How we deliver services that match our overall plan and goals set out in our Living Better Lives in Lancashire strategy
  • The quality and safety of services, condition of buildings, and experience of our service users
  • If there are sufficient staff and other ways people have options for support nearby
  • If the service is affordable and good value for money

Our aim is to continually improve care for individuals, making sure services are safe, suitable and fit for purpose for the future.

Reprovision

Additionally, five of the older people’s residential homes and five older people’s day services have been highlighted due to being outdated and requiring significant investment to bring to a reasonable standard and ensure they meet CQC standards for regulated care, particularly with regard to safety and dignity. For transparency, two of these day services have not been open for a number of years.

To ensure people continue to receive safe and high quality care, we are reviewing how care is delivered in these buildings. This process is called reprovision, which means we may change some services and provide care in different ways or locations that better meet people’s needs. The services we are looking at include:

Care homes:

  • Milbanke, Station Rd, Kirkham, Milbanke PR4 2HA
  • Thornton House, Whimbrell Drive, Thornton Cleveleys, FY5 2LR
  • Woodlands, Warwick Avenue, Clayton-le-Moors, Accrington BB5 5RW
  • Favordale, Byron Rd, Colne BB8 0BH
  • Grove House, Highfield Rd, Adlington, Chorley PR6 9RH

Day centres:

  • Byron View, Byron Road, Colne BB8 0BH (attached to Favordale)
  • Derby Centre, Derby St, Ormskirk L39 2BW
  • Milbanke Day Centre, Station Rd, Kirkham, Milbanke PR4 2HA (attached to Milbanke)
  • Teal Close, Whimbrell Drive, Thornton Cleveleys, FY5 2LR (attached to Thornton House)
  • Vale View, Stratford Cl, Lancaster LA1 2JP

Cabinet approved this consultation on Thursday 9 October 2025. You can read the Cabinet papers or view the Cabinet recording (Item 9).