Multi Factor Authentication (MFA) Guide

Registering

You are advised to use your laptop or PC to follow this guide and register for MFA as this will make the process much simpler. You will also need your mobile device (phone, Ipad etc) to support completing registration so please have that close by as you begin.

Registering to use the Microsoft Authenticator App       

Step 1

Download the Microsoft Authenticator app from either the Apple App store or the Android Playstore, onto the mobile device of your choice (this can be either a corporate or personal device).

Once you have downloaded this app do not open it. Please keep your mobile device close by as you will need it shortly.

Now please click on this link (or navigate to https://aka.ms/MFASetup) to access the multi-factor enrolment portal.

Step 2

On opening the link you will be asked to sign in. Use your LCC email address to do this: e.g. John.Doe@lancashire.gov.uk then click the 'Next' button.

Step 3

You will then be asked to enter your password. Enter your corporate network (AD) password and then click on 'Sign in'.

Please now click the NEXT button.

Step 4

Before you click 'Next', open the Microsoft authenticator app that you have just downloaded on your mobile device.

If prompted, please accept notifications. You should then find that a QR code scanner presents itself on the screen of your mobile device.  You will need this in a moment.   

Step 5

Return to your laptop/PC or other device screen and click NEXT.

Use the authenticator app on your mobile device to scan the QR code that is on the screen. Hold your mobile device up to the code on screen and the app will scan it. Once the code has been scanned go back to the screen on your laptop/PC or other device and click NEXT. 

Step 6

On your mobile device you will find an 'Approve' button is displayed which you should click. 

On your laptop/PC screen you will then see that your authenticator app is working and is linked to your account, so you can now press NEXT. 

Congratulations you have registered for MFA via the Microsoft authenticator app.