Support for visually impaired and Deaf people

We want people to live the lives they choose and stay independent for as long as possible.

If you are blind, partially sighted, Deaf, or have hearing loss, our sensory team can help you stay confident, connected and independent at home and in your community.

Our sensory team can work with you to find practical solutions that support everyday life.

We can:

• advise on equipment and technology that may help

• help you feel more confident with everyday tasks

• support you to get around safely

• help you stay connected to your community

• put you in touch with other organisations and services when needed

We can help you stay independent and feel confident both at home and when out and about.

Support includes:

• advice on equipment and changes to your home

• training to help you move around safely indoors and outdoors

• support with travel skills, such as using a long cane, planning journeys and using public spaces safely

We can help you access information, communicate with confidence and stay connected to the people and services that matter to you.

Support includes:

• advice on equipment and accessible technology

• information about software and communication tools

• specialist support from our Deaf social worker and hearing impairment support officers

We cannot provide:

• medical advice or treatment

• hearing aids

• glasses

Your GP, hospital team or hearing service may be able to help with these.

Contact us using British Sign Language (BSL)

• Adult social care – Getting our support

• Telephone: 0300 123 6720