Privacy statement


What information does Lancashire County Council collect about me?

When you use Lancashire County Council's website, we may ask for personal information about you. This can consist of information such as your name or email address. Different webpages may ask for different personal information.

By entering your details in the fields requested, you enable Lancashire County Council to provide you with the services you select.

Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information. For example if you're submitting an application form for a job, we may ask about criminal convictions. When we do this we will specify further on these webpages why we are collecting your information and how we will use it.

How will Lancashire County Council use this information?

Lancashire County Council will only use personal information you send us for the purposes for which you provide it. For example if you have opted to get emails from us, we may contact you to request your opinion about specific issues or to inform you of new services.

When will Lancashire County Council contact me?

The county council may contact you

  • to inform you of new services or to ask for your opinions if you have opted to get emails from Lancashire County Council
  • to provide you with updates when you have requested services from us

Will Lancashire County Council share my personal information with anyone else?

The county council will not pass your personal information on to any other parties, except where required to carry out our duties and functions as a local authority.

All employees and subsidiaries who may have access to your personal data are obliged to respect its confidentiality.

How long will Lancashire County Council keep my personal information?

The county council will only hold your information for as long as necessary for the purposes for which you provide the information to us.

What if I have a query or concern about personal data that Lancashire County Council holds about me?

If you have a query or concern, please contact:

For data protection matters, Lancashire County Council’s data protection officer on 01772 531 115, or by email on dataprotection@lancashire.gov.uk  

For data security matters, Lancashire County Council’s corporate information security officer on 01772 533 974

You can also write to:

Data Protection Lancashire County Council P.O.Box 78 County Hall Fishergate Preston Lancashire PR1 8XJ

Does Lancashire County Council collect information automatically when I visit the council's website?

In order to improve the council's online services, Lancashire County Council collects information about your visits to www.lancashire.gov.uk. These statistics do not contain personal data and cannot be traced back to an individual.

We do not use cookies to store personal data and we don't link non-personal information stored in cookies with personal data about specific individuals.

We use Google Adwords Remarketing to advertise our services across the Internet.  Adwords remarketing will display relevant ads tailored to you based on which sections of our website you have viewed by placing a cookie on your machine.

This cookie does not identify you or give access to your computer.

The cookie is used to say "this person visited this page, so show them ads relating to that page". Google Adwords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you."

If you do not wish to participate in Google Adwords Remarketing, you can opt out by visiting: Google's Ads Preferences Manager.

What are cookies?

A cookie is a small piece of information that is placed on your computer by a website. Cookies do not damage your computer. They cannot be used to get information from your computer about you or read any personal material kept by you on your computer. You can find more information on how to delete and control cookies at http://www.allaboutcookies.org/faqs/cookie-file.html

Lancashire County Council does not use cookies to store personal data and we do not link non-personal information stored in cookies with personal data about specific individuals.

Lancashire County Council uses cookies for the purpose of rendering our website in your browser in a fully accessible format in order to comply with relevant disability legislation and industry standards.

For further information about how we use cookies, what cookies we use and how to opt out of their use please refer to the cookies statement.