Report It on the go

The Love Clean Streets app enables people to report highways issues, via a mobile device or tablet. The app is free to download via the Apple Store or Google Play Store.

The third-party app was launched in April 2022 by Lancashire County Council, for residents who downloaded the Love Clean Streets app to report potholes, streetlights and flooding/blocked drains. Since then, our Digital Services have added further categories, with all remaining highways categories now live.

Our campaign will promote the Love Clean Streets app and the benefits of reporting highways faults on the go. 

Key messages

  • You can Report It on the go with the Love Clean Streets app
  • You can now report all highways issues using the app
  • Reporting highways faults via the app is quick and easy to do and you'll be able to track the progress of your report
  • The app will enable you to add photos, making it quicker for us to triage the report and therefore fix

Support us

Please use your social media channels to signpost residents to the app:

  • Follow us on the following accounts, and share content where possible:
  • Post your own messages, using the hashtag #LoveLancashire and #LoveWhereYouLive – this will broaden the reach of these campaign messages.
  • Engage with people who reply to your tweets/posts with questions or comments to continue momentum.

Website

More information is available at our Report It on the go webpage.

Web assets

  • 01 - Report It on the go - Download the Love Clean Street app JPG 43 KB
  • 02 - Report It on the go - Download the Love Clean Streets app JPG 125 KB

    • Social media assets

  • 01 - Report It on the go - 1200x628 JPG 109 KB
  • 03 - Report It on the go - 1000x1000 JPG 193 KB
  • 02 - Report It on the go - 1200x628 JPG 169 KB

    • Use of images: The images in this toolkit must only be used in the promotion of this campaign and must not be used for any other purpose.

    Posters 

    Posters have already been issued to parish councils. However, if you wish to print more, you can access these below. These will be updated regularly: 

    Further information 

    If you need any further information about this campaign please contact the Senior Digital and Social Media Executive jody.jolly@lancashire.gov.uk.