We are continuing to work with colleagues in the NHS and Public Health England to do everything we can to delay the spread of coronavirus and ensure the people of Lancashire are protected.

As of 20 May 2020, Public Health England reported 3,406 confirmed cases of coronavirus in Lancashire - see regional breakdown of cases in England

Find out what the government is doing to tackle coronavirus.

What do I need to Know

Good hygiene remains the best prevention and you should continue to take some simple steps to protect you and your family:

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • use phone, online services, or apps to contact your GP surgery or other NHS services

There is clear, helpful information on the NHS website about the symptoms of coronavirus and the steps to take

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

If you are required to stay at home, you can find information from the NHS about self-isolation.

The government are providing a coronavirus information service via WhatsApp

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

The government are providing guidance on coronavirus testing, including who is eligible for a test and how to get tested.

Stay at home

Please follow government advice to stay at home

  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Changes to our services

Our focus is on providing the essential services which support the most vulnerable people in Lancashire.

The following services have been affected by the coronavirus, and there will be some changes to what we are able to provide: 

We will continue to carefully evaluate each service given the unprecedented and changing circumstances we are facing. We will update the information on a regular basis.

Help for residents

We are working closely with local authority partners, as well as the community and voluntary sectors across Lancashire, to be able to provide help to those who need it most during the coming weeks.

Community Hubs

Community hubs have been created in each district across Lancashire to coordinate support and help which is available for those in need.

Volunteer support

If you feel isolated, vulnerable and in need of volunteer support you can fill out a community support referral form and a member of the Lancashire Volunteer Partnership will contact you.

If you are a group or organisation that can help support vulnerable people at this time please visit Our Lancashire.

Talkzone advice and information line

Families can get support, advice and information online and over the phone through our Talkzone service. Talkzone is open from 8.30am to 10pm each weekday, and from 2pm to 10pm on weekends.

Support for clinically extremely vulnerable people

If you have a medical condition that makes you extremely vulnerable to coronavirus, you can register with for support. You’ll be able to ask for help, for example, getting deliveries of essential supplies like food or medicine.

Register for yourself or on someone else's behalf.  GOV.UK: Get coronavirus support as a clinically extremely vulnerable person

If you consider yourself vulnerable but don’t meet this criteria there is still help available through the Community Hubs.

Age UK Lancashire

Age UK Lancashire provides an information and Advice Line for:

  • Information on sources of local support, including referrals to emergency food supplies, where available;
  • Advice on a range of issues, including: benefits, housing options, health & community care;
  • A Welfare Benefits check over the telephone

Call Age UK on 0300 303 1234 or visit the Age UK Lancashire website

Age Concern

The Age Concern Coronavirus Support Service is aimed at helping those within self-isolation and their carers to access: 

  • Shopping trips
  • Free food parcels / welfare ‘goodie’ bags
  • Regular telephone calls / befriending service
  • Information and advice – incl. benefits assessments and links to wider public/voluntary sector support
  • Specialist dementia care and support
  • Selected Dementia Products available through our website.  
  • A collection of free online Resources through our website

Various levels of support are available across Lancashire.

To refer in to the service or to enquire about volunteering, please contact Age Concern Central Lancashire through the Coronavirus Helpline: (01772) 552850 (Option Zero) or visit the website:


More information

Public Health England and government departments have provided additional guidance about coronavirus for: 

Employers and business

If your business has been affected by the coronavirus Boost Business Lancashire has a dedicated #AskForHelp team ready to assist.

If you have a business or organisation that could offer spare safety equipment, then please get in touch. Any donated equipment would be used to protect key workers from various organisations.

Community organisations


We have produced some guidance for education providers which follows government guidance. This will be regularly updated:

We have also pulled together some online educational resources for parents to help children to learn at home.

Care providers

We have produced some guidance for care providers, which follows government guidance. This will be regularly updated: