- Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
- Stay 2 metres (6ft) away from other people
- Wash your hands as soon as you get home
We are continuing to work with colleagues in the NHS and Public Health England to do everything we can to delay the spread of coronavirus and ensure the people of Lancashire are protected.
As of 2 April 2020, Public Health England reported 463 confirmed cases of coronavirus in Lancashire - see regional breakdown of cases in England.
What do I need to Know
Good hygiene remains the best prevention and you should continue to take some simple steps to protect you and your family:
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin immediately and wash your hands afterwards
- avoid close contact with people who have symptoms of coronavirus
- only travel on public transport if you need to
- work from home, if you can
- avoid social activities, such as going to pubs, restaurants, theatres and cinemas
- avoid events with large groups of people
- use phone, online services, or apps to contact your GP surgery or other NHS services
There is clear, helpful information on the NHS website about the symptoms of coronavirus and the steps to take.
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Changes to our services
Our focus is on providing the essential services which support the most vulnerable people in Lancashire.
We are moving to a managed closure of some services through the crisis such as older peoples services in line with national policy and medical advice. We are developing detailed plans and will be communicating shortly with affected individuals.
The following have been affected by the coronavirus, and there will be some changes to the service we are able to provide:
- Adult care services
- Children and Family Wellbeing Service
- European settlement scheme
- Libraries, archives and museums
- Park and ride
- Public transport
- Registration service
- Waste and recycling centres
- Welfare Rights
We will continue to carefully evaluate each service given the unprecedented and changing circumstances we are facing. We will update the information on a regular basis.
Help for residents
We are working closely with local authority partners, as well as the community and voluntary sectors across Lancashire, to be able to provide help to those who need it most during the coming weeks.
Community hubs have been created in each district across Lancashire to coordinate support and help which is available for those in need.
- Burnley Together
- Chorley Together
- Fylde Community Support Hub
- Hyndburn Hub
- Lancaster Community Hub
- Pendle Community Support Hub
- Preston Together
- South Ribble Together
- Ribble Valley Community Support Hub
- Rossendale Connected
- West Lancashire Together
- Wyre Together
If you feel isolated, vulnerable and in need of volunteer support you can fill out a community support referral form and a member of the Lancashire Volunteer Partnership will contact you.
If you are a group or organisation that can help support vulnerable people at this time please visit Our Lancashire.
Talkzone advice and information line
Families can get support, advice and information online and over the phone through our Talkzone service. Talkzone is open from 8.30am to 10pm each weekday, and from 2pm to 10pm on weekends.
- Call 0800 511111
- Text on 07786 511111
- Email firstname.lastname@example.org, or
- Visit www.facebook.com/LancashireYZ
Support for vulnerable people
If you have a medical condition that makes you extremely vulnerable to coronavirus, you can register with gov.uk for support. You’ll be able to ask for help, for example, getting deliveries of essential supplies like food or medicine.
Register for yourself or on someone else's behalf. GOV.UK: Get coronavirus support as an extremely vulnerable person
Age UK Lancashire
Age UK Lancashire provides an information and Advice Line for:
- Information on sources of local support, including referrals to emergency food supplies, where available;
- Advice on a range of issues, including: benefits, housing options, health & community care;
- A Welfare Benefits check over the telephone
Call Age UK on 0300 303 1234 or visit the Age UK Lancashire website.
If you are struggling with your mental health, then the NHS Every Mind Matters website has lots of tips and advice to help you.
Public Health England and government departments have provided additional guidance about coronavirus for:
Employers and business
- GOV.UK: Guidance for employers and businesses
- GOV.UK: Guidance on the support measures for the self-employed
If your business has been affected by the coronavirus Boost Business Lancashire has a dedicated #AskForHelp team ready to assist.
- GOV.UK: Guidance for educational settings
- GOV.UK: Guidance for schools, colleges and local authorities on maintaining educational provision
- GOV.UK: Guidance for parents and carers
We have produced some guidance for education providers which follows government guidance. This will be regularly updated:
- Guidance for childcare and early years settings (nurseries and childminders)
- Schools' Portal - coronavirus information (login required)
We have produced some guidance for care providers, which follows government guidance. This will be regularly updated: