Safeguarding adults

Some adults aged eighteen and over due to age, disability, illness or lifestyle may not be able to protect themselves against significant harm or exploitation.

Identifying abuse

Abuse occurs when someone’s human and civil rights are violated by someone else. This can be:

  • a single or series of actions of abuse
  • deliberately or unknowingly causing harm
  • failure to protect people from abuse

Anyone can abuse and often it can be the person you least expect. Abusers could include:

  • spouse/partner
  • carers and care workers
  • family member/relative
  • friend
  • neighbour
  • volunteer helper
  • someone not known to the person

Things to look out for:

  • possible changes in the person's behaviour or mood/personality
  • unexplained injury or a series of injuries
  • signs of fear or distress
  • signs of neglect
  • theft, fraud or unexplained financial worries

Reporting abuse on line


If you are a professional or practitioner and suspect abuse please refer to the following criteria before reporting your concern:

To report your concern use the professionals safeguarding alert form

Members of the public

If you are a member of the public use our safeguarding adults alert form to report any suspected abuse on line.

Who to tell

Adult Social Care Services

Telephone: 0300 123 6721

Lancashire Police

999 in an emergency

101 in a non emergency

Health or social care staff

For example, a social worker, nurse, doctor, occupational therapist

You can also tell someone you trust. Ask them to report the matter for you.

If you are in immediate danger or you think a criminal act is being committed contact the police by calling 999.

What you can expect to happen next

If you tell health or social care staff, they will:

  • take your concerns seriously
  • make sure that the person is safe
  • help the person to get medical treatment, if needed
  • involve the police if a crime is suspected
  • involve other staff to investigate and protect the person being abused

When you report a suspected abuse, you do not have to give your name, but if you do, it will not be given to the people involved.

All suspected incidents of abuse will be investigated fully and appropriately.