Adult social care compliments, comments and complaints

Because the support you may get from us is personal to you, and may happen in your own home, we can't be sure that services are right for you if you don't let us know. We need you to tell us if we are good or bad, or if you just want to make a comment or share an idea for improvement.

If you would like to submit a compliment, comment or complaint online then please select from the options below:


We are always pleased to hear from people who use our services.


We can use your comments to help improve services for you and other people.


If you are dissatisfied in any way with our services, we will do all we can to sort the problem out quickly, to investigate it fairly and to explain fully the result of the process


Advocacy services

If you are struggling to make your views heard about any health or social care issue such as the service you receive from your doctor, dentist, hospital, carer or social worker or if you are thinking about making a complaint about any health or social care issue, free advocacy services can support and help you to make sure that your views are heard and your choices are respected and listened to fairly.