Young people's transport scheme- NEETS, young parents and young carers

In order to comply with the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.

Identity and contact details of the Data Controller

  • Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Contact Details of the Data Protection Officer

  • Our Data Protection Officer is Paul Bond. You can contact him at or Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Purposes for processing

Free monthly bus passes are available as part of an LCC travel scheme to support young people who are 16-18 years old and are either:

  • a young carer looking after a member of the family
  • a young parent or
  • a person not currently in education, employment or training (NEET)

FREE bus passes are issued so that young people can attend appointments, go to job interviews, go on training courses, visit friends, and generally get about more easily.

Our aim is that by applying for this bus pass young people can get more support and help to build the skills which will enable them to get into college, training, or a job that will suit their future.

Category of personal data being processed

  1. Personal data (information relating to a living, identifiable individual)
  2. No special category personal data is processed for these purposes.

Legal basis for processing personal data

The legal basis for processing your personal data, in accordance with the UK GDPR is:

  • Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

You can withdraw your consent at any time by contacting , however we will be unable to provide a free bus pass to any young carer or young parent who withdraws their consent for their personal data to be processed for this purpose.

(e) Public Task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. You must reference the applicable task/function and its' basis in law if you wish to rely on this basis for processing.

The official function is facilitating attendance at educational establishments of persons of sixth form age receiving education or training.

The basis in law is set out at Sections 509AA and 509AB of The Education Act (1996)

From June 2015, young people have been required to stay in education or training until their 18th birthday 

Sections 509AA and 509AB of The Education Act 1996 require local authorities to specify what transport and financial support it considers is necessary to facilitate the attendance at educational establishments of persons of sixth form age receiving education or training. A person of sixth form age is defined as someone over compulsory school age, but under the age of 19 or a person who has begun a particular course of education or training at an establishment before attaining the age of 19 and continues to attend that course.

There is no automatic entitlement to free home to school or college transport once a student is over 16. However, the Council has a power to determine what travel assistance and provision is necessary to facilitate a young person’s participation in education and training but there is no obligation to fund the travel assistance arrangements.

Recipients of the data

Bus Operators:

  • Transdev

Information is shared for use on Transdev services. Information is shared with these operators so that the pass can be produced by these operators and sent out directly.

Information we share

  • Name
  • Address
  • Phone number
  • DOB
  • Pass type required
  • ID photo if needed for particular pass

Any transfers to another country

  • No

Retention periods

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File Type Description  Security Retention Period
Electronic application form Membership data Held on secure network with access controls in place 2 years from expiry of last pass
Electronic spreadsheet Membership data Held on secure network with access controls in place 2 years from expiry of last pass

Your rights

You have certain rights under the UK General Data Protection Regulation (UK GDPR), these are the right:

  • to be informed via Privacy Notices such as this.
  • to withdraw your consent. If we are relying on your consent to process your data then you can remove this at any point.
  • of access to any personal information the council holds about yourself. To request a copy of this information you must make a subject access request in writing. You are entitled to receive a copy of your personal data within 1 calendar month of our receipt of your subject access request. If your request is complex then we can extend this period by a further two months, if we need to do this we will contact you. You can request a subject access request, either via a letter or an email to Information Governance Team, address below.
  • of rectification, we must correct inaccurate or incomplete data within one month.
  • to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • to object. You can object to your personal data being used for profiling, direct marketing or research purposes.
  • in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

If you want to exercise any of these rights then you can do so by contacting:

Information Governance Team
Lancashire County Council
PO Box 78
County Hall
PR1 8XJ 

Or email:

To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.

Further information

If you would like more information about this specific service then please contact

For more information about how we use personal information see Lancashire County Council's full privacy notice.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.

Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email:

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO)