In order to comply with articles 13 and 14 of the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.
This privacy notice provides information on how Lancashire County Council's (the council) Waste Service uses your personal information to manage waste and recycling in Lancashire. By ‘use’ we mean the various ways your personal information may be processed including storing and sharing the information.
Please note that failure to provide your personal data may make it difficult for us
to deliver waste services to you.
The Waste Service will process your personal data to achieve the following goals:
We also use this information to assess the quality of our services and evaluate and improve our policies and procedures.
We may also use information in other ways compatible with the above.
The information is stored electronically, on the council's computer network system. Additionally, information is securely stored in other mediums, including email accounts and in paper files.
The information is subject to rigorous procedures to make sure it cannot be seen, accessed or shared with anyone who should not see it. These include:
The legal basis for processing your personal data, in accordance with Article 6 (1) of UK GDPR is:
(c) Legal Obligation: the processing is necessary for you to comply with the law. You must reference the applicable legislation if you wish to rely on this basis for processing.
(e) Public Task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. You must reference the applicable task/function and its' basis in law if you wish to rely on this basis for processing.
We have legal grounds to process this information because it is necessary for the performance of a task carried out in the public interest. This includes tasks under the:
The legal basis for processing your special categories of personal data, in accordance with Article 9 (2) of UK GDPR is:
We have legal grounds to process special category data and criminal convictions data where it is in the exercise of a statutory function and it is in the necessary for reasons in the substantial public interest. The statutory functions are as set out above.
We may also share your personal information with other organisations and public bodies, in particular:
We may share this information without your specific consent as it is reasonable and necessary to do so to fulfil our public tasks or it is otherwise in the substantial public interest to do so. The law imposes safeguards to protect your privacy in these circumstances.
We will also share your information, subject to contractual and other legal safeguards, with organisations contracted by the council to provide a service to the council or directly to you. These service providers are known as data processors and have a legal obligation under UK GDPR and to the council to look after your personal information and only use it for providing that service. These organisations include:
Finally, we may also share your information across different council departments where it is necessary for our public tasks or functions to do so.
To allow us to deliver our required services we may process different types of information. This includes the information below:
We do not process your information outside of the European Economic Area.
Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.
|File type||Description||Security||Retention period|
|ANPR||Data capture of vehicle registration numbers and associated images.||Stored on LCC secure network in a restricted permissions folder - the original email deleted.||5 years|
|Body Worn Camera/Video (BWC/V)||Footage collected during the waste service facilities opening hours.||Stored on LCC secure network in a restricted permissions folder - the original email deleted.||6 weeks – if required for an investigation 5 years.|
|CCTV||Footage collected at a waste service facility (24 hours).||Stored on LCC secure network in a restricted permissions folder – the original email deleted.||6 weeks – if required for an investigation 5 years.|
|Instances of an accident, incidents and near miss||Details of accidents, incidents and near misses, witness statements, photographs and other evidence.||Stored on LCC secure network in a restricted permissions folder.||3 years – if RIDDOR reportable minimum 10 years.|
|Waste Permits (all types)||Recording details of individuals who wish to apply for a waste permit (noting that not all applications are successful).||Applications are stored on LCC web based secure network.||5 years|
|Complaints and compliments||Record of customer's feedback about the waste service.||Stored on LCC secure network in a restricted permissions folder.||5 years|
|Customer usage of waste facilities||A monitor of frequent and/or excessive usage of waste facilities.||Monitoring logs and disclaimer (including personal details) are stored at the waste facility until 15 visits have been recorded. Once this information is received by the back office it is stored on LCC secure network in a restricted permissions folder.||5 years|
You have certain rights under the General Data Protection Regulation (UK GDPR), these are the right:
If you want to exercise any of these rights then you can do so by contacting:
Information Governance Team
Lancashire County Council
PO Box 78
Or email: email@example.com
To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.
If you would like more information about this specific project then please contact firstname.lastname@example.org.
For more information about how we use personal information see Lancashire County Council's full privacy notice.
If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.
Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email: email@example.com
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).