Consumer advice information

• Product safety in rented accommodation for tenants
• Misleading and aggressive practices: rights of redress
• Phone scams
• Agents and agencies
• Unfair terms in consumer contracts and notices
• Supply of digital content: your consumer rights
• Timeshares and holiday clubs
• Problems with purchases overseas: who to complain to and who can help
• Distance marketing of financial services: your rights
• Responsible pet / animal ownership
• Keeping pigs as pets
• Supply of digital content: what to do if things go wrong
• Unfair trading practices
• Rail travel: your rights
• Problems with flights
• Competition scams
• Dating, health, psychic and work scams
• Cost-of-living scams
• Guarantees and warranties
• Look before you rent
• Homeworking schemes
• Holidays
• Holidays and travellers with disabilities
• Hiring goods
• Gas and electricity competition
• Environmental claims

Information provided by the Chartered Trading Standard Institute. The county council is not responsible for this information.