Consumer advice information

• Sale and supply of goods: your consumer rights
• Sale and supply of goods: what to do if things go wrong
• Buying from business premises: on-premises contracts explained
• Pricing law and guidance
• Buying by internet, phone and mail order: distance contracts explained
• Buying at home: off-premises contracts explained
• Guarantees and warranties
• Solid fuel and wood fuel
• Is the trader right?
• Remedies and redress: an overview of your key consumer rights
• The sale and delivery of oil and gas
• One-day sales, pop-up shops, pedlars and street traders: what you should know
• Hiring goods
• Buying a motorcycle
• Sales of mobility aids and products
• Buying a pram or pushchair: what you should know
• Product safety: an overview

Information provided by the Chartered Trading Standard Institute. The county council is not responsible for this information.