Consumer advice information

• Agents and agencies
• Cost-of-living scams
• Unfair terms in consumer contracts and notices
• Product safety in rented accommodation for tenants
• Holidays
• Holidays and travellers with disabilities
• Distance marketing of financial services: your rights
• Supply of digital content: your consumer rights
• Supply of digital content: what to do if things go wrong
• Environmental claims
• Unfair trading practices
• Guarantees and warranties
• Rail travel: your rights
• Problems with purchases overseas: who to complain to and who can help
• Look before you rent
• Problems with flights
• Hiring goods
• Gas and electricity competition
• Responsible pet / animal ownership
• Keeping pigs as pets
• Misleading and aggressive practices: rights of redress
• Homeworking schemes
• Competition scams
• Timeshares and holiday clubs
• Dating, health, psychic and work scams
• Phone scams

Information provided by the Chartered Trading Standard Institute. The county council is not responsible for this information.