Educational psychology consultation information for parents and carers

A consultation is a type of educational psychology assessment.

It is a meeting with an educational psychologist, parents or carers and professionals who know the child or young person the best.

They will work together to find solutions for the problems the child or young person is experiencing.

The educational psychologist will use their specialist knowledge to:

  • help to understand and meet the needs of the child or young person
  • help everyone focus on solutions

Meetings usually last one hour and might take place in person or virtually on Microsoft Teams. 

Action plan

A record will be created called an educational psychology action plan.

This will summarise the meeting and the next steps in supporting your child. School staff will share a copy of this with you.

What happens next

The adults in your child or young person's school will put in place and act upon the ideas that were generated in the consultation.

If appropriate, they will also speak with your child or young person to discuss the support that is going to be put in place.

Review

After an agreed time there will be a review between school staff and parents. If school staff and parents want further advice from the educational psychologist, they can request a further consultation at a later date.

Joining a virtual consultation online

Microsoft Teams is a programme that allows a group of people to meet via video call or to talk
using the telephone. If you have been told by the educational psychologist or by school staff that
a meeting will be via Microsoft Teams, please follow the guidance below.

Joining with a link

Your child’s school or the educational psychologist should have sent you an email with a link.

Select 'Click here to join the meeting' in your meeting invite to either join on the web or download the desktop app.

If you already have the Teams app, the meeting will open there automatically.

If you don’t have a Teams account and the organiser has allowed it, you may have the option to
enter your name to join the meeting as a guest.

Call in

If you do have a Teams account, select Sign in to join with access to the meeting chat and more.

Then, depending on the organiser’s settings, you may join the meeting right away or go to the
lobby where people in the meeting can admit you.

If you’re unable to use the Teams app or Teams on the web, you can join some meetings by
calling a phone number. If there’s a phone number and conference ID in the meeting invite, just
dial the number to join.