LPS - DIGITAL - NoWcard Concessionary Travel System (Managed Service)

Contract Reference * JB/ICT/LCC/26/R1177
Contract Title * NoWcard Concessionary Travel System (Managed
Service)
Tender Process Closing Date and Time * 11am 12th June 2026
Expressions of Interest invited before: (if applicable) No
Further Information/Documentation to be requested from (web location) * Oracle Fusion Supplier Portal
Contract Start Date * 01/10/2026
Contract End Date * 30/09/2031
Is this notice linked to another notice? * No
Is this a sub-contract? * (Please select) No
Annual Contract Value * £200,000
Total Contract Value * £1,000,000
Is this suitable for SME (Small and Medium Enterprises)? * Yes
Is this suitable for VCSE (Voluntary Community and Social Enterprise)? * No
Please specify the Contract Type to be used * Supplies
What Procedure Type will be used for this Procurement? * Competitive Flexible Procedure
Main site or location of works, main place of delivery or main place of performance *  North West
CPV Code(s) * 48000000
NUTS Code(s) UKD
Description * NoWcard Concessionary Travel System (Managed
Service)
Contact Name * James Bennett
Contact Email Address * DigitalProcurement@lancashire.gov.uk
Contact Address * Lancashire County Council
PO Box 100
County Hall
Contact Town/City * Preston
Contact Postcode * PR1 0LD
Contact Telephone Number *  
Awarding Authority * Lancashire County Council
Tender Documents are available until: * 12/06/2026
   
Other information:  (Please add any additional information): NoWcard is a transport smart card pass, most commonly for the elderly or disabled, available for use in Cumberland, Westmorland & Furness, Lancashire County Council (LCC), Blackburn with Darwen and Blackpool administrative areas. It is administered by LCC on behalf of all NoWcard members with the smart card recording journey details and verifies eligibility for the concessionary travel.

LCC wish to engage a managed service provider to supply and maintain an ITSO (Integrated Transport Smartcard Organisation) compliant NoWcard system, which is composed of the following components;
1. Asset Management System - Host Operator Processing System (AMS - HOPS)
2. ITSO Secure Application Module (ISAM) management
3. Cardholder and Card Management System (CMS) - English National Concessionary Travel Scheme (ENCTS) and Commercial Schemes
4. On-line application (web portal) - integration of ENCTS and existing commercial CMS
5. Print and Dispatch