Setup a new Windows 10 "Autopilot" laptop

Overview

Welcome to your new Windows 10 Device, the way this device is deployed is a little different than any other device you may have been issued previously. Please ensure you read these instructions carefully.

Important information for Plusnet users

The at home setup is not compatible with Plusnet ISP, if they are your home broadband provided the initial setup and first login stages will need to be completed at an LCC building. Once the setup and first login stages have been completed, the device can be used at home as normal.

You will need to follow the short setup instructions detailed below

  • This setup process can be carried out on the device anywhere there is an internet connection. E.g.
    • At your own home
    • At County Hall ICT stores handover location
    • All Lancashire County Council sites that have Wi-Fi available
    • At all OWOW touchdown locations at Lancashire County Council locations
    • Anywhere there is an unrestricted internet connection available
  • This setup process needs to be carried out before you can use the device, and will take approximately 30 – 60 minutes

Setting up a device for the first time

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