HR and Payroll bulletin - October 2025

PensionPoint - for LGPS members 

PensionPoint is the online portal where you can access your Local Government Pension Scheme details as often as you like.  

By activating your account, you’ll be able to view and download your pension documents, update your personal details, and check your retirement benefits in just a few clicks.  

The benefits

  • An online account that puts you in control of your pension  
  • Real time access to all your relevant pension information  
  • Online calculators that provide an estimate of your pension benefits  
  • Annual benefit statements - providing a forecast of your benefits payable at your normal retirement age  
  • A personal information page, where you can update your details in just a few clicks  
  • New added features to help you manage your pension  

How you can register  

  1. Visit the PensionPoint homepage  
  2. Enter your personal and security details (use your personal email address not your work one) 
  3. Enter a one-time code (a new code will be sent to your email address every time you login) 

Further information  

For more information, visit LPPA’s dedicated PensionPoint resource page. 

Establishment Team briefing sessions - book now for managers 

All line managers (and delegated employees with hierarchy responsibility) in LCC are required to attend the new briefing session by the Establishment Team as part of the wider Manager's Journey programme.

The session will provide managers and delegated employees with the knowledge and confidence to understand, manage, and maintain their establishment hierarchy effectively using Oracle Fusion.

Book your place on an Establishment briefing session.

Delegation

Delegation responsibilities within Fusion are now managed directly by all line managers. In cases where a manager is unable to assign delegation—such as during periods of absence or due to technical difficulties, they should raise in incident with ICT to resolve.

Long Service Award – Increase from 1 July 2025

The Long Service Award amount has been reviewed and increased to £405 (excluding VAT) effective from 01 July 2025.

Please see the step-by-step guide below if you need support claiming your long service award.

  • Access your Fusion account (Me>Employment Info) to check your employment dates and LCC service history
  • Calculate Your Total Service by adding up your years of contractual LCC If they total 20 years or more, you’re eligible to claim
  • Complete and submit your award application – you can access the form using the link above

If you've had a break in service or your records don't match what you expect, there are a few ways to check your service history:

  • For records prior to 2004, LPPA can provide full-service history dates if you've paid into the LGPS.
  • AskHR may be able to assist with records from 2004 onwards. – Please raise a Service Request on Oracle Fusion. 

Arrange the additional annual leave day

Employees should:

  • Provide their manager with confirmation of their 20 years' service with Lancashire County Council.
  • Arrange with their manager when the extra day of leave can be taken. This must be recorded locally and not on Oracle Fusion
  • Arrange to take the additional day in agreement with their manager within 12 months of the date they have attained 20 years' service.

Employees who attained 20 years' service prior to 1 August 2010 should have taken the additional day within 12 months of 1 August 2010.

AskHR helpdesk support 

AskHR is Lancashire County Council’s customer service helpdesk for all people-related matters, supporting employees, managers, former employees, future employees and job candidates and can offer advice and support for queries about the

following:

  • Salary payments, deductions, and tax issues
  • People policies, procedures, and entitlements, including absence management
  • Employees benefits and entitlements such as pensions, benefit schemes and allowances

Please raise your concern with your line manager first or submit a Service Request on Oracle Fusion and AskHR will respond within 3 working days. For further support and guidance please contact the AskHR advice line on 01772 535355 (8am – 5pm). 

Useful information, support and links 

Payroll deadlines 2025

Please make sure all payment claims are completed in line with our published payroll deadlines which are available on the intranet to guarantee changes are made in time for pay day. 

Payroll feedback 

If you would like to give any feedback to our Payroll team, email  payroll-feedback@lancashire.gov.uk.