HR and Payroll bulletin - November 2025

Oracle Self-Service: Update to change of hours process

We’ve introduced an enhancement to the Oracle Self-Service process for changing contracted hours. Please note the following steps are important to ensure accurate updates:

 Full Time Equivalent Calculation (FTE)

  • After amending the working hours on the assignment screen, click outside the working hours tile.
  • Wait a few seconds to allow the system to automatically recalculate the FTE (this is currently not visible on this screen).
  • This ensures the employees FTE is updated correctly.

Salary Adjustment Screen (New) with effect from the 19 of November 2025

  • On the Salary screen, once you progress from the assignment screen, check the FTE has adjusted correctly in the annual salary tile.
  • Override the Adjustment Percentage field to ‘0’. (If this tile is already set to '0' there is no action required)
  • After entering ‘0’, click outside the tile and wait a few seconds.
  • This action will trigger the correct calculation of both the salary and the annualised full-time salary before clicking continue

FTE checks can be calculated using the following formula (working hours / standard working hours).

Termination/Changes/New hires

Managers must update Fusion as soon as changes happen. This includes new hires, leavers and contract changes. If you submit terminations late, it can cause problems such as:

  • Delays in pension payments
  • Overpayment or underpayment of final salary (including leave, redundancy, or pay in lieu of notice)
  • Delay in issuing P45
  • Missed term-time only adjustments on final pay

Please ensure updates are made promptly to avoid these issues.

There are occasions when a termination needs correcting for example an incorrect termination date was used, or a leaver is owed claims after leaving.

The form (below) can be completed for any of the following:

  • incorrect termination date
  • wrong post terminated
  • change of termination reason
  • request to reverse termination
  • use to submit Compensation for Leavers (payment claims / expenses) 
  • use to submit PILON and Accrued Holiday Pay for Leavers if not included in original termination

You can find the form - Correcting a termination error and Claims after leaving in the HR and Payroll area of the intranet. 

Reminder - Check your contact email in Oracle Fusion

Please ensure that your primary contact email in Fusion is correctly set to your Lancashire email address. We’ve noticed that many employees have listed personal email addresses as their primary contact, which can impact reporting accuracy and the delivery of important updates. Please take a moment to review and update your details if needed.

Reminder - Register of Interests 

All employees and casual workers are reminded of their responsibilities under the council's Statement of Ethical Standards. This includes declaring any financial and personal interests they have that may conflict, or appear to conflict, with the council's interests. You must also declare any gifts or hospitality received during your employment to ensure ongoing compliance.

Please make sure your declarations are recorded accurately in Oracle Fusion. It is important that we keep a clear and up-to-date record of all financial or personal interests across the organisation. We ask for your help in keeping your own records up to date, sharing this message to your colleagues and teams, and supporting those who do not have easy access to Oracle Fusion.

How to register an interest or gift/hospitality in Oracle Fusion.

  1. From the Oracle Fusion dashboard, go to Me > Document Records
  2. Click + Add
  3. From the Document Type dropdown, select either:
    • LCC Register of Interests, or
    • LCC Gifts and Hospitality
  4. Complete the form
  5. Click Submit 

Term Time Only (TTO) pay adjustment 

Term-time only staff are paid over 12 equal monthly instalments, even though the number of days worked each month varies. This means pay is spread evenly across the year.

Key points:

  • The employee leave year starts on their anniversary date (the date they began term-time only work)
  • Any annual leave earnt must be taken during school holidays
  • Payroll may recalculate pay if:
    • The hours change mid-year
    • The employee leaves part-way through the year
    • The employee has unpaid periods (e.g., sickness or maternity)

Overpayments

If the employee has been overpaid - Payroll will aim to deduct the amount from their final salary. If this isn’t possible Payroll will invoice the employee.

Underpayments

If the employee has been underpaid, Payroll will add the amount to the employee's final salary.

Establishment Team briefing sessions

Book now for managers

All line managers (and delegated employees with hierarchy responsibility) in LCC are required to attend the new briefing session by the Establishment Team as part of the wider Manager's Journey programme.

The session will provide managers and delegated employees with the knowledge and confidence to understand, manage, and maintain their establishment hierarchy effectively using Oracle Fusion.

Book your place on the learning and training area of the intranet.

Delegation 

Delegation responsibilities within Fusion are now managed directly by all line managers. In cases where a manager is unable to assign delegation—such as during periods of absence or due to technical difficulties, they should raise in incident with ICT to resolve. 

AskHR helpdesk support

AskHR is Lancashire County Council’s customer service helpdesk for all people-related matters, supporting employees, managers, former employees, future employees and job candidates and can offer advice and support for queries about the following:

  • Salary payments, deductions, and tax issues
  • People policies, procedures, and entitlements, including absence management
  • Employees benefits and entitlements such as pensions, benefit schemes and allowances

Please raise your concern with your line manager first or submit a Service Request on Oracle Fusion and AskHR will respond within 3 working days. For further support and guidance please contact the AskHR advice line on 01772 535355 (8am – 5pm). 

Useful information, support and links

Payroll Deadlines 2025

Please make sure all payment claims are completed in line with our published payroll deadlines on the intranet to guarantee changes are made in time for pay day. 

Payroll feedback 

If you would like to give any feedback to our Payroll team, email  payroll-feedback@lancashire.gov.uk