Employee Assistance Programme (EAP)

To support councillors' wellbeing, Lancashire County Council's Employee Assistance Programme (EAP) is available for all councillors to access. The Employee Assistance Programme is an independent, anonymous, and confidential counselling service available 24 hours, 7 days a week, all year-round support, via their freephone helpline and online portal. They provide advice and resources on a wide range of wellbeing topics and specialist, professional therapy including counselling and CBT.

Please note, this service is for LCC employees and Councillors only however, it is also available to all household family members over the age of 16. There are no waiting lists, and they provide weekend, early morning, and evening appointments. The service can be accessed by ringing 0800 0542 301 or online on their  website: www.employeeassistance.org.uk, using the access code lccsupport. The website also has information and videos to support all areas that impact our wellbeing.

For further information on how to access support, please see the link to C-First: Employee assistance programme (lancscc.net)