Love clean streets app troubleshooting

Ensure you have downloaded the most recent version of the Report it Lancashire app from the app store.

Go to the app store, search for the app and press the update button if an update is available.

Ensure you have installed any pending updates on your device. Check for system updates and ensure your device is up to date.

The app runs slowly

If the application is running slowly please try restarting your device and then trying again.

If the application is running slowly please try clearing the cache for the app.

On Android, go to system settings and applications. Search for the app and click the "storage" button. Click the button to clear the cache, and then reopen the application.

Support

Use the in app support feature for any support with the application itself.

This can be found by clicking the profile icon bottom right of the app, and then scrolling down to contact support.