Report a streetlight


If the streetlight you are reporting is damaged, leaning or the door has come off, please telephone:

  • Monday to Friday 8am to 5pm (excluding bank holidays) - 0300 123 6780 
  • Out of office hours  - 101 (local Police non-emergency number)

Otherwise, use this service to report a faulty streetlight, providing:

  • the location of the streetlight
  • a description
  • your email address
  • up to 5 photographs - max 10mb limit (optional)

Please select the type of fault you are reporting: 


Low carbon street lighting programme

Work is nearing completion to convert all of our 152,000 street lights to LED. This work has helped us to:

  • reduce carbon emissions by over 86,400 tonnes,
  • reduce energy consumption by over 48,189MWh
  • save almost £40m in energy costs.

Find out more about the scheme in this short video