Safeguarding, DOLS, MCA, best interest and dementia advice for providers

Local guidance

Mental Capacity Act and COVID 19 testing video

The Mental Capacity Act and COVID 19 testing presentation (PDF 995 KB) for care providers, was put together and delivered by Wendy Carr and Kristy Atkinson, detailing all aspects of the MCA in relation to Covid-19.

Care Quality Commission (CQC) guidance

Social Care Institute for Excellence (SCIE) Guidance

This quick guide aims to support care providers and staff to safeguard people with dementia during the pandemic.

Safeguarding adults with dementia during the COVID-19 crisis

A number of new dates for a re-run of live sessions have been scheduled for SCIE's safeguarding adults training webinar series. Each week SCIE explore specific aspects of the safeguarding process. Attend one-off sessions or sign up to all six for an overview to safeguarding adults. Safeguarding adults training webinar series

This quick guide for faith-based organisations describes some of the main issues around safeguarding during the COVID-19 crisis. Safeguarding in faith-based organisations during the COVID-19 crisis

TV Channel for people with dementia

My Life films has just launched the first video-on-demand dementia friendly tv channel. My Life TV has content specifically curated for the cognitive needs of the viewer, it’s basically Netflix for people living with dementia. There’s a variety of content including animal and nature programmes, gardens, feelgood programmes, lots of quizzes, archive news, popular tv shows from 1960s and 1970s and more. This is a not for profit service and launched by charity My Life Films who specialise in using filmmaking to improve the lives of people affected by dementia. They are offering this service free for three months and then a £4 per month subscription.

Other support services and guidance 

(Updated 14 April 2020)

The following guide from Northern Health and Social Care Trust is designed to provide information to help support people with dementia during the COVID-19 pandemic:

Adults 18+

For advice, support and access to treatment for adults experiencing drug and alcohol problems or for help supporting another person with a drug or alcohol issue in Lancashire please contact Inspire at the following website:

Young people – under 25

For advice, support and access to treatment for young people experiencing drug and alcohol problems or for help supporting another person with a drug or alcohol issue in Lancashire please contact We Are With You (formerly Young Addaction) at the following website and type in Lancashire in the prompt box: 

For advice, information, testing and treatment for sexual health issues in Lancashire please contact our Lancashire Sexual Health Service by following the link below you will be able to see which clinics are open in your area and be able to book at appointment:

(Updated 14 April 2020)

The Royal Society for the Prevention of Accidents (RoSPA) have launched their 'Accident Free, Avoid A&E' campaign, and we would like to share this with colleagues and service users across Lancashire.  

Everyone should make sure they are looking after themselves and keeping safe from injury, wherever and whatever they are doing during the pandemic emergency.

It's important people avoid going to A&E unless absolutely necessary, to take pressure off frontline health services. Whilst heeding the advice to stay at home, it is necessary to be aware that more accidents happen in the home than anywhere else. This is an unprecedented situation of everyone being told to stay at home, for work, school and play it is essential that we take extra care to stay safe and well.

The Emergency SMS service lets deaf, hard of hearing and speech-impaired people in the UK send a SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

You need to register before you can use it. All information on how to register for the service can be found on the emergency SMS website where you can also download a leaflet about the service.

Organisations that offer support to victims or domestic abuse.