Transport planning

In order to comply with the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.

Identity and contact details of the data controller

  • Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Contact details of the Data Protection Officer

  • Our Data Protection Officer is Paul Bond. You can contact him at Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Purposes for processing

We process lots of data, some of which is personal data, in order to identify travel patterns in and around Lancashire and develop transport policy. With your consent, we may pass your data to partners who may contact you to collect more detailed travel behaviour data to help fine tune our transport planning.

Category of personal data being processed

  1. Personal data (information relating to a living, identifiable individual)
  2. No Special category personal data is collected as part of this data processing

Legal basis for processing personal data

The legal basis for processing your personal data, in accordance with the UK GDPR is:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

Recipients of the data

  • LCC will receive and process your data, with some personal data potentially being passed to partners (following consent) to enable more detailed analysis of travel behaviour/patterns, through further engagement. Anonymised data may be shared with partners to enable data led transport planning across Lancashire.
  • Partners are:
    • University of Central Lancashire (UCLAN)
    • Blackburn with Darwen Council
    • Blackpool Council
    • Burnley Council
    • Chorley Council
    • Fylde Council
    • Hyndburn Borough Council
    • Lancaster City Council
    • Pendle Borough Council
    • Preston City Council
    • Ribble Valley Borough Council
    • Rossendale Borough Council
    • South Ribble Borough Council
    • West Lancashire Borough Council
    • Wyre Council


Information we share

  • Name
  • Postcode
  • Contact details (email)
  • Telephone number

Any transfers to another country

  • No

Retention periods

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice. At the end of the retention period, electronic data will be deleted.

File type Description Security Retention period
Email Emails held in Outlook that haven't been exported or moved elsewhere. Encryption used when emailing personal data to partners. 1 year from the date received and then automatically deleted.
Contact information Details provided to allow contact for transport policy consultation Held in Online Database (by 3rd party) Password Protected Restricted to authorised users Reviewed every 5 years, notification sent to all to request removal
Contact information Survey responses, linking name, with email and home postcode. Stored on secure LCC network and encrypted when emailing personal data to partners. LCC and/or partners will hold the information for a period of up to three years after collection.

Your rights

You have certain rights under the UK General Data Protection Regulation (UK GDPR), these are the right:

  • to be informed via Privacy Notices such as this.
  • to withdraw your consent. If we are relying on your consent to process your data then you can remove this at any point.
  • of access to any personal information the council holds about yourself. To request a copy of this information you must make a subject access request in writing. You are entitled to receive a copy of your personal data within 1 calendar month of our receipt of your subject access request. If your request is complex then we can extend this period by a further two months, if we need to do this we will contact you. You can request a subject access request, either via a letter or an email to Information Governance Team, address below.
  • of rectification, we must correct inaccurate or incomplete data within one month.
  • to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • to object. You can object to your personal data being used for profiling, direct marketing or research purposes.
  • in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

If you want to exercise any of these rights then you can do so by contacting:

Information Governance Team
Lancashire County Council
PO Box 78
County Hall

Or email:

To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.

Further information

If you would like more information about the Transport Planning then please visit where you can find a range of information. If you can't find what you are looking for then please contact .

For more information about how we use personal information see Lancashire County Council's full privacy notice.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.

Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email:

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).