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Shared Lives

In order to comply with the UK General Data Protection Regulation (UK GDPR), where personal data relating to a data subject is collected, Lancashire County Council would like to provide you with the following details.

Identity and contact details of the data controller

  • Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Contact details of the data protection officer

  • Our Data Protection Officer is Paul Bond. You can contact him at dpo@lancashire.gov.uk or Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ

Purposes for processing

Shared Lives is a service that matches adults with learning disabilities, physical disabilities, older people and/or mental health needs with carers and their families, to live within their home.

Shared Lives means people who need support can choose to become part of a real family, instead of staying in a residential facility or being looked after by a team of support workers.

Shared Lives offers people the opportunity to live in a family environment, allowing them to become part of a community, where they can maintain existing friendships and develop new ones to help them gain the confidence and skills to become as independent as possible. The people living in Shared Lives will continue to see their own family and friends as much as they want.

The outcomes of Shared Lives can be startling, with people reporting feeling settled, valued and like they belong for the first time in their lives. They make friends and get involved in clubs, activities and volunteering, often for the first time.

Shared Lives Carers Training

The Shared Lives service mandatory training for carers is provided via face to face and on line eLearning.

Category of personal data being processed

  1. Personal data (information relating to a living, identifiable individual)
  2. Special category personal data (racial, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation)

Legal basis for processing personal data

The legal basis for processing your personal data, in accordance with the UK GDPR is:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal Obligation: the processing is necessary for you to comply with the law. You must reference the applicable legislation if you wish to rely on this basis for processing.

(e) Public Task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law. You must reference the applicable task/function and its' basis in law if you wish to rely on this basis for processing.

We rely on the above lawful basis where applicable by virtue of the following legislation:

  • Community Care Act 1990
  • Care Act 2014
  • Mental Health Act 1983
  • Mental Capacity Act 2005

Legal basis for processing special categories of personal data

The legal basis for processing your special categories of personal data, in accordance with the UK GDPR is:

(a) The data subject has given explicit consent to the processing of this personal data.

(h) Processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services.

We rely on the above lawful basis where applicable by virtue of the following legislation:

  • Community Care Act 1990
  • Care Act 2014
  • Mental Health Act 1983
  • Mental Capacity Act 2005

Recipients of the data

Lancashire County Council run and manage the Shared Lives Service.

Members of the public who express a wish to become a Shared Lives Carer follow a rigorous assessment process. Once they are approved they will provide care and support to people with disabilities living with them or to individuals who lives with their own families and/or carers.

The Shared Lives Service also works with other partners, including,

  • Adult Social Care Services
  • Transitions team
  • Adult Disability Service
  • NHS (NHS Learning Disability nursing teams, NHS Forensic services, NHS Wellbeing service)
  • Advocacy Services
  • Department of Work Pensions
  • Burnley, Chorley, Fyle, Hyndburn, Pendle, Ribble Valley, Rossendale, South Ribble, West Lancashire, Wyre Borough Councils
  • Preston City and Lancaster City Councils.
  • Other agencies including; Merseycare, Acute Services , Welfare Rights, National Autistic society , Brothers of Charity, Midstream, Creative Support, Integrate, Mencap and Caritas Care
  • Shared Lives also work closely with local education providers and special education schools in Lancashire

Information we share

We may process the following personal data categories relating to carers during the course of our duties and service provision:

  • Name
  • Date of Birth/Age
  • Contact Number/s
  • Email Address/s
  • Address
  • Family Details
  • Ethnicity and Religion
  • GP address
  • Mortgage/Landlord information
  • Work History
  • Medical Reference
  • Employer Reference
  • Personal Reference
  • Medical History
  • Qualifications, training and Awards
  • Health and safety information, risk assessments, health issues
  • Emergency contact details
  • Appropriate checks
  • DBS information

We may process at the following personal data categories relating to those we support:

  • Name
  • Date of Birth/Age
  • Contact Number/s
  • Email Address/s
  • Address
  • Family Details
  • Ethnicity and Religion
  • Primary category
  • Reason for referral
  • Other agency involvement
  • Health information and assessed needs
  • Health and safety information, risk assessments, health issues

Any transfers to another country

  • No

Retention periods

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File type Description Security Retention period
Email Emails held in Outlook that haven't been exported or moved elsewhere. Encrypted used when emailing personal data to partners. Retained in accordance with appropriate internal retention guidelines
Client Records
  • Risk Assessments for individuals supported by the Shared Lives Service
  • Support Plans for individuals supported by the Shared Lives Service
  • Licence agreements, placement agreements and Financial Agreements for individuals supported by the Shared Lives Service.
  • Individual reviews, finance review information of individuals who are supported by the Shared Lives Service
  • Other correspondence such as medication information, safeguarding concerns, letters from DWP etc. in regards to the person supported by Shared Lives Service
  • Referrals from Adult Social Care services, Community Mental Health Teams.
 Stored on secure servers Destroy 3 years after death of service user or after case has been closed.
Shared Lives Carer Records
  • Assessment records, including carers assessment
  • Application forms
  • References
  • Medical Records
  • Carer Reviews
  • Care profile
  • Annual Finance review
  • Risk Assessments
  • Health and Safety information
  • Correspondence
  • Certificates of attendance, qualifications, awards and exam results
 Stored on secure servers Review 10 years from closure at termination of service
Pre-approval Prospective Carer Information
  • Enquiry information
  • Application forms
  • Assessment records
  • References
  • Medical records
  • Correspondence
 Stored on secure servers
  • Await until appointment withdrawal or not approved.
  • If appointment record is added to the Shared lives carers record on retention, review 10 years from closure at termination of service

Your rights

You have certain rights under the UK General Data Protection Regulation (UK GDPR), these are the right:

  • to be informed via Privacy Notices such as this.
  • to withdraw your consent. If we are relying on your consent to process your data then you can remove this at any point.
  • of access to any personal information the council holds about yourself. To request a copy of this information you must make a subject access request in writing. You are entitled to receive a copy of your personal data within 1 calendar month of our receipt of your subject access request. If your request is complex then we can extend this period by a further two months, if we need to do this we will contact you. You can request a subject access request, either via a letter or via an email to Information Governance Team, address below.
  • of rectification, we must correct inaccurate or incomplete data within one month.
  • to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • to object. You can object to your personal data being used for profiling, direct marketing or research purposes.
  • in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

If you want to exercise any of these rights then you can do so by contacting:

Information Governance Team
Lancashire County Council
PO Box 78
County Hall
Preston
PR1 8XJ

Or email: dpo@lancashire.gov.uk

To ensure that we can deal with your request as efficiently as possible you will need to include your current name and address, proof of identity (a copy of your driving licence, passport or two different utility bills that display your name and address), as much detail as possible regarding your request so that we can identify any information we may hold about you, this may include your previous name and address, date of birth and what council service you were involved with.

Further information

If you would like more information about this specific service then please contact the Shared Lives Service on 01772 531326 or email Sharedlives@Lancashire.gov.uk.

For more information about how we use personal information see Lancashire County Council's full privacy notice.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter.

Lancashire County Council, PO Box 78 County Hall, Fishergate, Preston, Lancashire, PR1 8XJ or email: dataprotection@lancashire.gov.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).