Lancashire Parking Enforcement – privacy notice

We enforce on street parking restrictions across Lancashire and off street car parks on behalf of district councils in Lancaster, South Ribble and Wyre.

The purpose is to improve road safety for all road users, to improve the flow of traffic and to ensure emergency vehicles and public transport are able to travel without obstruction or delay. The money received from Penalty Charge Notices can only be re-invested into Lancashire parking services and highway related schemes.

Partners of  Lancashire Parking Enforcement

Lancashire Parking Enforcement are the data controller of the personal data collected and processed but employ several organisations who are our data processors as part of the parking enforcement process.

  • NSL – our enforcement contractor
  • Task – our bailiff company
  • Liberty services – mail out of statutory documents
  • Credit call – who process payments
  • Traffic Penalty Tribunal – independent adjudicators

Northampton County Court (Traffic Enforcement Centre) – who issue notices of debt registration and consider witness statements

We also work with other data controllers like:

  • Ringo – who process our pay by phone parking service
  • DVLA – who provide Parking Services with details of the registered keeper

Information we share

Parking Enforcement will share the following categories of information with the partners listed above.

Lancashire County Ccollects the following information in order to manage and facilitate the service.

  • Your vehicle registration

The DVLA provide Parking Enforcement with

  • Your name
  • Address
  • Telephone number

Legal gateways being used to share information

Lancashire Parking Enforcement has a statutory duty to provide parking enforcement. Under the General Data Protection Regulation we will process you child and your personal information using the following conditions.

General Data Protection Regulation

The condition for processing under the GDPR will be:

Article 6

  1. Processing shall be lawful only if and to the extent that at least one of the following applies:

(c)       processing is necessary for compliance with a legal obligation to which the controller is subject

Bus lane contraventions

Transport Act 2000 section 144; Bus lane contraventions (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2005

Parking contraventions

The Traffic Management Act 2004.s82; Civil Enforcement of Parking Contraventions (England) General Regulations 2007; Civil Enforcement of Parking Contraventions (England) Representations and Appeals 2007

How the information is used

Your information will be processed in order for Parking Services to consider any challenges/appeals against a penalty charge notice.

Personal and sensitive information

The Data Protection Act 2018 defines personal and sensitive information as.

Personal information is:

  • Information/Data which relates to a living, individual who can be identified from the data or other data/information that Lancashire County Council holds
  • This could be single elements or a combination e.g. names, addresses, occupation, date of birth could also include opinions about them and intentions towards them.

Sensitive Personal Information/Data is:

  • Physical or mental health, racial or ethnic origin, political opinions, trade union membership, sexual life, criminal allegations or record.

How long your is information stored

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File Type Description Retention Period
Enforcement Notice The details collected and processed in order to issue a parking enforcement notice 6 years from the closure of the file

Further information

If you would like more information concerning this arrangement then please contact PO Box 1023 Preston PR1 3ZA

Lancashire County Council is a registered data controller with the Information Commissioner’s Office. You can search the register of data controllers (external link) to find out more about:

  • reasons/purposes for which we process information
  • type/classes of information we process
  • who we process information about
  • who we may share information with

Your rights

Lancashire County Council's full privacy notice contains further information about your rights under GDPR, how to make a compliment, comment or complaint and the council's Data Protection Officer. It also contains information about the Information Commissioner's Office.