Early Action Integrated Team (EAIT) South Ribble – privacy notice

Early Action Integrated Teams are being developed to support a reduction in the demand for and cost of statutory services, including 'vulnerable callers' to the emergency services, where levels of need can be met by a none statutory response.

The integrated team will allow for shared resources, shared staffing and information sharing to ensure that we are working effectively together to offer targeted interventions to children, young people, families and individual adults in the community, so that they receive the right support at the right time. This will avoid duplication of delivery of services, add value to our collective service offer and improve outcomes for vulnerable people. Shared staffing and resources will also allow for more effective joint working and case management, enabling innovative ways of working with identified families and individuals.

Partners of South Ribble EAIT

The following partners make up South Ribble EAIT; Lancashire County Council (Children, Families and Wellbeing service and Lancashire Volunteer Partnership), Lancashire Fire and Rescue Service, Lancashire Constabulary, South Ribble Borough Council (Housing Advice), Progress Housing, Lancashire Wellbeing Service (a partnership funded by Lancashire County Council between Age Concern Central Lancashire, Richmond Fellowship and N-Compass), Lancashire Care NHS Foundation Trust (Adult Community Mental Health) and Greater Manchester Mental Health (Discover Drug and Alcohol delivered by Phoenix Futures).

Information we share

The Early Action Integrated Teams will share the following categories of information with the partners listed above.

  • Name
  • Date of Birth/Age
  • Contact Number
  • Address
  • Special Requirements
  • Reason for referral
  • Actions already taken
  • Other agency involvement

Legal gateways being used to share information

The Early Action Integrated Team will primarily seek your consent before processing your information. However, if any members of the EAIT feel that there is a safeguarding concerns then a referral will be made directly to the Multi Agency Safeguarding Hub irrespective of any consent you may or may not have given.

General Data Protection Regulation

The condition for processing under the GDPR will be:

Article 6

  1. Processing shall be lawful only if and to the extent that at least one of the following applies:
    (a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes

Article 9

  1. Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation shall be prohibited
  2. Paragraph 1 shall not apply if one of the following applies:
    (a) the data subject has given explicit consent to the processing of those personal data for one or more specified purposes

Children Act 2004 - Sections 10 and 11 of the Children Act 2004 place obligations upon agencies including local authorities, police, clinical commissioning groups and NHS England to co-operate with other partners in promoting the welfare of children and ensuring that they act safeguard and promote the welfare of children in their area.

Children Act 1989 - For children and young people, the nature of the information that will be shared by Lancashire County Council may fall below a statutory threshold of Section 47 (children in need of protection) or even Section 17 (children in need of services). Under Section 27 of the Act, a local authority has the power to request help from NHS Foundation and NHS Health Service Trusts if any action the Trusts are taking could help with fulfilment of the obligations placed on the local authority by the Children Act 1989.

Local Government Act 2000 - Section 2 gives the local authority the power to do anything they consider likely to achieve the promotion or improvement of the social wellbeing of their area.

How information is used

Your information will only be used to assess your current needs, look at what support can be offered to you, to see what support has or hasn't worked for you in the past and to decide which agency is best placed to offer you the support required.

Personal and sensitive information

The Early Action Integrated Teams will share data between themselves that is classed as personal and sensitive under the Data Protection Act 2018. Only relevant data will be shared. The Data Protection Act 2018 defines personal and sensitive information as.

Personal information is:

  • Information/Data which relates to a living, individual who can be identified from the data or other data/information that Lancashire County Council holds
  • This could be single elements or a combination e.g. names, addresses, occupation, date of birth etc.it could also include opinions about them and intentions towards them.

Sensitive Personal Information/Data is:

  • Physical or mental health, racial or ethnic origin, political opinions, trade union membership, sexual life, criminal allegations or record.

How long is your information stored?

Lancashire County Council will only store your information for as long as is legally required or in situations where there is no legal retention period they will follow established best practice.

File Type Description Retention Period
Email Emails held in Outlook that haven't been exported or moved elsewhere. 1 year from the date received and then automatically deleted.
Request for Support Form Request for Support – RFS These are kept on LCC's network in a restricted folder. 7 years
Tracker Excel spreadsheet to record all RFS that come to EAIT on LCC system. This has restricted access and can only be accessed with a LCC login and password . 7 years

Further information

If you would like more information concerning this arrangement then please contact Early Action Integrated Team

Your rights

If you would like to remove your consent at any point then please contact the Early Action Integrated Team. Please be aware that if you choose to remove your consent then this may affect the help and support that the EAIT can offer.

If you would like to request a copy of the information Lancashire County Council holds on you then please make your request in writing to the Information Governance team

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. Where possible we will seek to comply with your request but we may need to hold or process information in connection with one or more of the Council’s legal functions.

You have the right to opt out of Lancashire County Council receiving or holding your personal identifiable information. There are occasions where service providers will have a legal duty to share information, for example for safeguarding or criminal issues. The process for opting out will depend on the specific data is and what programme it relates to.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO)

Lancashire County Council's Data Protection Officer is Paul Bond dpo@lancashire.gov.uk

Further information

Lancashire County Council is a registered data controller with the Information Commissioner’s Office. You can search the register of data controllers (external link) to find out more about:

  • Reasons/purposes for which we process information
  • Type/classes of information we process
  • Who we process information about
  • Who we may share information with

For more details about data protection please refer to the Information Commissioner's Office website (external link).