What do I need to know


We all have a part to play to combat the virus - it is critical that everybody continues to observe the following key behaviours.

Wash your hands often
Cover your mouth and your nose
Give each other space


Good hygiene remains the best prevention and you should continue to take some simple steps to protect you and your family:

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • use phone, online services, or apps to contact your GP surgery or other NHS services


There is clear, helpful information on the NHS website about the symptoms of coronavirus and the steps to take

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.


If you are required to stay at home, you can find information from the NHS about self-isolation.

Test and Trace

The government are providing a test and trace service to trace the spread of the virus and isolate new infections. This will play a vital role in giving an early warning if the virus is increasing again, locally or nationally: 

  • If you have any symptoms of coronavirus you must book a test
  • If you have had close recent contact with someone who has coronavirus, you must self-isolate if the NHS test and trace service advises you to do so

See information testing options available in Lancashire.

Privacy notice supplements relating to coronavirus

As part of Lancashire County Council's coronavirus response, we have a need to process your personal data in order to effectively respond to the current crisis.

We have dedicated privacy notices that set out the ways in which we may process your personal data as part of our response.