Coronavirus: Waste services

Household Waste Recycling Centres

(Updated 1 April 2020)

Following the instruction from government for people to stay at home we have closed our recycling centres to help in stopping the spread of coronavirus.

Please do not leave any waste outside the recycling centres – leaving waste outside the centres, or anywhere else is classed as fly-tipping and is a criminal offence for which people will be prosecuted. Clearing this waste will also take us away from performing other essential tasks at this time.

Doorstop waste collections

Our staff are working with colleagues within district councils to support them in the continued provision of doorstep waste collections. This will be the primary method by which people will be able get rid of their rubbish whilst they must stay at home.

Staying at home will no doubt provide an opportunity for many people to do some DIY, have a clear out or get busy in the garden. However, with our recycling centres shut please think very carefully about how you will store any rubbish that you may produce. Unless things fit in your bin they will not be collected.

With more people at home, collection services will be extremely busy, and there may end up being changes to how your bins are collected. So whilst our recycling centres are closed please think very carefully about the amount of rubbish you generate and how you may store things that can't be put out for collection.

District/Borough councils

For information about changes (if any) to your doorstep waste collection, see your local district/borough council webpage:

Further information

We have provided further information below. If you have questions in relation to doorstep collections, please visit your district/borough council website.

If you are self-isolating and feeling ill, put any potentially infected items like used tissues or cleaning cloths into separate plastic bags and double-bag them. These bags should then be put aside for at least 72 hours (3 days) before you put them out into your kerbside waste bin.

Continue to wash your hands regularly, maintaining good hygiene when handling your rubbish and recycling and keep your distance when the workers are doing their collections

We are working hard, along with your district council, to ensure you still get regular bin collections. Check your district council website for updates. 

Where services have to be suspended, you may need to store your waste where you live. This needs to be done safely, where possible in a garage or shed, away from vermin, heat sources and without blocking fire escapes.

As an alternative, try home composting, or leaving your grass cuttings on the lawn where they will mulch down to provide nutrients, or leave areas of grass uncut (the wildlife will love this!).

The Love Food Hate Waste website is a fantastic resource full of recipes and tips on how to store and use up food as well as cut down on food waste.

An average family of four can save just over £60 a month by reducing food waste.

You cannot currently dispose of this type of waste as our facilities are closed.

Please do not carry out DIY projects that would involve the removal of these materials, and DO NOT place these materials in your waste bin as they are harmful to the health of the waste collection operatives.

Please store electrical items, including batteries and light bulbs, safely at home. DO NOT place them in any of your bins as they can cause fires in refuse vehicles and at the waste facilities where your waste is taken.

Please don't put any clothes or the likes of cushions, curtains or towels, in your bins at home. Please store them somewhere clean and dry for when we are up and running again.

Remember to wash your hands and clean the handles of your bins and boxes before and after you put them out for collection.

The crew will have touched all the bins on your street and won't be able to change their gloves between each bin or box, so keep yourself and them safe by following this simple guidance.